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Patient Access Manager Jobs in Calgary, AB (NOW HIRING)

Fullscript

Engineering Manager, Ecommerce

Calgary, AB · On-site

... patient analytics, education, and access to high-quality supplements. Over 10 million patients rely ... Experience directly managing engineers, including coaching, performance management, and career ...

Colliers Project Leaders

Project Manager

Calgary, AB

Improve patient care * Deliver clean drinking water * Build a sustainable future And so much more ... access to essential services like housing, education, and healthcare. Be part of the story that ...

Bayshore HealthCare

Registered Nurse

Calgary, AB · On-site

Conducts patient health assessments and medication administration teaching. Obtain IV access ... Able to manage relationships with exceptional customer service. Exceptional interpersonal skills ...

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Patient Access Manager information

What does a patient access manager do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What does a patient access manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What are some common challenges faced by patient access managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

More about Patient Access Manager jobs

What are popular job titles related to Patient Access Manager jobs in Calgary, AB?

For Patient Access Manager jobs in Calgary, AB, the most frequently searched job titles are:

Patient Access Manager jobs near you
Infographic showing various Patient Access Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Nurse Case Manager (Part-Time) | Patient Support Program

MCKESSON

Foothills, AB • Remote

CA$59K - CA$99K/yr

Part-time

Posted 4 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

46th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

We are seeking a compassionate and patient-focused Part-Time Nurse Case Manager to support patients, healthcare providers, and clinic partners through a specialized Patient Support Program (PSP). 

As a key member of the care team, you will help patients navigate their treatment journey by providing education, care coordination, and ongoing support. You will collaborate with physicians, clinics, pharmacies, and internal stakeholders to facilitate timely access to treatment and help deliver an exceptional patient experience. 

This is a part-time position requiring approximately 2.5 days per week. Scheduled hours must fall within the program's operating hours of Monday through Friday, 8:00 a.m. to 8:00 p.m. EST. 

What You'll Do 

  • Serve as a primary point of contact for patients enrolled in the Patient Support Program.
  • Provide education regarding prescribed therapies, treatment expectations, medication administration, and adherence strategies. 
  • Support patient enrollment and onboarding activities. 
  • Coordinate care and communicate with physicians, clinic staff, specialty pharmacies, and other healthcare professionals. 
  • Assist patients in navigating access to treatment and reimbursement processes. 
  • Conduct patient assessments and follow-up activities as required by the program.
  • Monitor patient progress and provide ongoing support throughout the treatment journey.
  • Maintain accurate and timely documentation within program systems.
  • Identify and escalate clinical or operational concerns as appropriate.
  • Contribute to quality improvement initiatives and program success measures.
  • Build and maintain positive working relationships with healthcare providers and clinic partners. 

Basic Requirements 

  • Active and unrestricted nursing license in Alberta and/or British Columbia (RN, RPN/LPN, or equivalent nursing designation). 
  • Diploma, degree, or equivalent combination of education and experience consistent with the P1 Professional Career Framework. 
  • Strong verbal and written communication skills. 
  • Proficiency using Microsoft Office and electronic documentation systems. 
  • Ability to work approximately 2.5 days per week within program operating hours of 8:00 a.m. to 8:00 p.m. EST, Monday through Friday. 
  • Ability to travel to clinics and healthcare sites throughout Alberta and British Columbia as required. 
  • Excellent organizational skills and attention to detail. 

Preferred Skills & Experience 

  • Experience working within a Patient Support Program (PSP). 
  • Prior Nurse Case Management experience. 
  • Experience supporting patients receiving specialty medications or biologic therapies. 
  • Knowledge of reimbursement, patient access, or specialty pharmacy processes. 
  • Experience providing patient education and clinical support. 
  • Experience collaborating with physicians, specialty clinics, and multidisciplinary healthcare teams. 
  • Familiarity with chronic disease management and treatment adherence programs. 
  • Additional active nursing licenses in Canadian provinces. 

Travel, Work Environment & Physical Requirements 

  • Primarily remote/home-based role with travel as required. 
  • Travel to clinics, healthcare facilities, and stakeholder meetings throughout Alberta and British Columbia. 
  • Valid driver's license and access to reliable transportation may be required based on territory coverage. 
  • Must be able to work independently in a remote environment while effectively managing competing priorities. 
  • Occasional lifting and transportation of educational or program materials may be required. 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$59,500 - $99,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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