Now Hiring: Patient Access Manager
Schedule: Full-Time
Employment Type: Perm Placement
About Us
At FOCUSPOINT, we specialize in connecting top-tier healthcare professionals with organizations that value excellence, compassion, and operational efficiency. We’re currently partnering with a leading healthcare provider to identify a dynamic Patient Access Manager who can lead front-end operations with precision and empathy.
Position Overview
The Patient Access Manager will oversee all aspects of patient registration, scheduling, insurance verification, and financial counseling. This role is critical to ensuring a seamless patient experience and optimizing revenue cycle performance. You’ll lead a team of access specialists, implement best practices, and collaborate cross-functionally to drive results.
Key Responsibilities
- Lead and manage daily operations of the Patient Access department across multiple service lines
- Ensure accurate and timely patient registration, insurance verification, and authorization processes
- Monitor KPIs and implement process improvements to enhance efficiency and patient satisfaction
- Train, mentor, and evaluate staff performance; foster a culture of accountability and service excellence
- Collaborate with Revenue Cycle, Clinical, and IT teams to streamline workflows and resolve barriers
- Stay current with regulatory requirements, payer policies, and compliance standards
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred)
- 3+ years of leadership experience in patient access or revenue cycle operations
- Strong knowledge of EMR systems (e.g., Epic, Cerner) and insurance workflows
- Proven ability to lead teams, manage change, and drive performance metrics
- Exceptional communication, problem-solving, and customer service skills
Why Work With Us?
- Competitive compensation and benefits packages
- Direct access to decision-makers and hiring managers
- Personalized support throughout the hiring process
- Opportunities for long-term career growth with our client partners
Ready to Lead With Impact?
If you’re a strategic thinker with a passion for patient-centered care and operational excellence, we want to hear from you. Apply today or contact Mark Burkland at mark.burkland@focuspoint.net to learn more.