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Patient Access Associate Jobs in Rosedale, MD (NOW HIRING)

Elicits and records patient information and inquiries by following established protocols to ... Directs guides and mentors associates to carry out tasks created by administrative leadership.

High school diploma or equivalent (Associate's degree preferred). * Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience ...

High school diploma or equivalent (Associate's degree preferred). * Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience ...

High school diploma or equivalent (Associate's degree preferred). * Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience ...

Patient Service Associate

Baltimore, MD · On-site

$17 - $21.25/hr

... access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. With over 14,000 employees, 130 care locations, and two million annual patient ...

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Patient Access Associate information

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$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient access associate in Rosedale, MD is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.96 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What are the most commonly searched types of Patient Access jobs in Rosedale, MD?

The most popular types of Patient Access jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Patient Access Associate jobs?

Cities near Rosedale, MD with the most Patient Access Associate job openings:

Infographic showing various Patient Access Associate job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

Senior Financial Clearance Specialist, Day

University of Maryland Medical System

Linthicum Heights, MD • On-site

Full-time

Re-posted 9 days ago


Job description

Job Requirements

Coordinates patient, insurance, and financial clearance activities for both scheduled and nonscheduled appointments, including validation of insurance coverage and benefits; routine and complex precertifications and prior authorizations; and scheduling and preregistration. Triages complex financial clearance work.

 

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

  • Coordinates administrative and financial components of financial clearance, including validation of insurance coverage and benefits, medical necessity validation, routine and complex precertification and prior authorization, scheduling and preregistration, patient benefit and cost estimates, precollection of outofpocket cost share, and financial assistance referrals.
  • Manages service line and/or complex multipayer insurance verification, benefit eligibility validation, and prior authorizations, including obtaining and completing required documentation for precertification and referral/authorization processes.
  • Performs rootcause analysis related to noauthorization denials.
  • Crosstrains and provides guidance to the financial clearance specialist team in daytoday operations.
  • Maintains regular communication and followup with patients and families to keep them informed of financial clearance status and selfpay responsibilities.
  • Maintains regular communication and followup with program and department contacts regarding pending insurance, coverage determinations, and other paymentrelated matters.
  • Develops denial mitigation strategies in collaboration with staff in registration, patient financial services, and clinical areas, as applicable.
  • Perform all other duties as assigned.

Work Experience
  • Associate's degree is required. Two (2) years of relevant work experience may substitute for required education.
  • Four (4) years of experience in healthcare revenue cycle operations, medical office settings, hospital environments, patient access, or related healthcare experience.
  • Previous experience in healthcare registration, insurance referral and authorization processes, patient access, and hospital billing operations within the Epic system.

Employment Type: FULL_TIME