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Patient Access Associate Jobs in Normal, IL (NOW HIRING)

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Normal, IL

Patient Access Associate information

See Normal, IL salary details

$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access associate in Normal, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.39 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.
More about Patient Access Associate jobs

What cities near Normal, IL are hiring for Patient Access Associate jobs?

Cities near Normal, IL with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Normal, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,440 per year, or $19 per hour.

Registered Nurse (RN-MH) - PT DAY (68284)

Centurion

Lincoln, IL • On-site

$48/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Hourly salary of $48/hour after successful completion of six month introductory period.
Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections. We are currently seeking a Part-time Day Mental Health Registered Nurse (RN) to join our team at Logan Correctional Facility located in Lincoln, Illinois.
The Mental Health Registered Nurse (RN) is responsible for providing nursing care to incarcerated patients, including conducting health assessments, administering medications and treatments, providing patient education, documenting care, and coordinating with other members of the interdisciplinary team. The RN works closely with doctors, behavioral health professionals, and correctional staff to ensure patients have access to quality healthcare services while incarcerated, participating in and leading group classes for incarcerated patients as needed.
Available Shift: 20 hours per week
• Associate's degree required
• Registered Nurse (RN) license or ability to obtain one required
• Specialty training in psychiatric nursing required
• Must be appropriately and actively certified in Cardio-Pulmonary Resuscitation (CPR)
• Ability to obtain a security clearance, to include drug screen and criminal background check
We offer excellent compensation and comprehensive benefits for our full-time team members including:
  • Health, dental, vision, disability and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Flexible Spending Account
  • Continuing Education benefits
  • Much more...

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