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Patient Access Associate Jobs in Normal, IL (NOW HIRING)

Dental Care Alliance

Dental Hygienist

Bloomington, IL

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Normal, IL

Patient Access Associate information

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$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient access associate in Normal, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.39 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.
More about Patient Access Associate jobs

What cities near Normal, IL are hiring for Patient Access Associate jobs?

Cities near Normal, IL with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Normal, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,440 per year, or $19 per hour.

Dental Hygienist

Dental Care Alliance

Bloomington, IL

$40 - $45/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Overview

The Foehr Group is looking for a full-time Dental Hygienist in Bloomington, IL to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We are committed to providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. 

As a Dental Hygienist atThe Foehr Group, you'll provide exceptional care through routine cleanings, assessments, and education, while supporting a dynamic team of dental professionals. We offer a friendly, growth-oriented workplace where patient comfort is always a priority. 

What We Offer: For Full TIme

Compensation & Incentives  

  • Competitive salary range: $40-$45/hour 

Health & Well-Being 

  • Comprehensive medical, dental, and vision coverage, plus life and disability insurance 
  • Virtual care, mental health resources, and concierge medical and care navigation services 
  • Supplemental benefit options, including accident, critical illness, and hospital indemnity plans with wellness incentives 
  • Employee Assistance Program (EAP) for employees and their families 
  • Pet insurance and pet care discount programs 

Financial Wellness & Retirement 

  • 401(k) retirement plan with company match 
  • Health Savings Account (HSA) contributions for eligible plans 
  • Identity theft protection and prescription savings programs 
  • Student loan and financial wellness support through Candidly, including personalized counseling, repayment optimization tools, and strategies to reduce financial stress; employer-sponsored student loan contributions may apply for eligible roles 

Professional Growth & Practice Support 

  • Continuing education opportunities and professional development support 
  • Collaborative, team-focused work environment with access to modern dental technology 

Note: Benefits may vary by role, location, and eligibility. 

How to Apply: 

Be part of our journey to shape the future of dentistry. Apply today by submitting your resume using the link below. We look forward to connecting with you. 

#LI-AM1

Responsibilities
  • Perform routine dental cleanings and oral health Assessments  
  • Educate patients on proper oral hygiene and preventative care 
  • Assist dentists with exams and treatments, and take dental X-rays 
  • Maintain accurate patient records and ensure compliance with industry regulations and adhere to sterilization protocols 
Qualifications
  • Education: Associate or bachelor's degree in Dental Hygiene 
  • License: Active state license as a Registered Dental Hygienist (RDH) 
  • Certifications: Local anesthesia certification and CPR/First Aid (if applicable 
  • Strong communication and interpersonal skills 
  • Detail-oriented with a commitment to patient care and comfort0 

 

Legal Disclaimer: 

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. 

Employment Type: PART_TIME

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