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Patient Access Associate Jobs in Normal, IL (NOW HIRING)

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Dental Care Alliance

Dental Hygienist

Bloomington, IL · On-site

$40 - $45/hr

We offer a friendly, growth-oriented workplace where patient comfort is always a priority. What We ... Collaborative, team-focused work environment with access to modern dental technology Note: Benefits ...

Hopedale Medical Complex

Future Job Openings

Hopedale, IL · On-site

$13.75 - $18.25/hr

... Access Hospital Network (ICAHN) as a 2024 Neighbors Helping Neighbors Award recipient. HCM was recognized as: * The Top Performer in Quality * A Top 10 Performer for Patient Satisfaction To learn ...

Hopedale Medical Complex

Future Job Openings

Hopedale, IL

$13.75 - $18.25/hr

... Access Hospital Network (ICAHN) as a 2024 Neighbors Helping Neighbors Award recipient. HCM was recognized as: * The Top Performer in Quality * A Top 10 Performer for Patient Satisfaction To learn ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Normal, IL

Patient Access Associate information

See Normal, IL salary details

$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient access associate in Normal, IL is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.39 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What cities near Normal, IL are hiring for Patient Access Associate jobs?

Cities near Normal, IL with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,440 per year, or $19 per hour.

Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,260 per week

Eureka, IL • On-site

Jackson Therapy Partners
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Jackson Therapy Partnersexternal

$1.2K/wk

Contractor

Medical, Retirement

Posted 9 days ago

Job description

Jackson Therapy Partners is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Eureka, Illinois.

Job Description & Requirements
  • Specialty: Physical Therapy Assistant
  • Discipline: Therapy
  • Start Date: 09/07/2026
  • Duration: 13 weeks
  • 40 hours per week
  • Shift: 8 hours
  • Employment Type: Travel

Make a real difference as a travel PTA in Eureka, IL at a skilled nursing facility. You will assist patients recovering from injury or illness with mobility, function, and activity under the supervision of a licensed Physical Therapist. Apply and a recruiter will follow up with details.


Minimum Qualifications

  • Associate degree in Physical Therapy from an accredited educational program.
  • Active Illinois PTA license required to start the assignment.
  • BLS certification from AHA or ARC may be required.
  • Experience working in a skilled nursing facility preferred.
  • Client requirement: ability to work 5 days per week with 35 guaranteed hours for the assignment period (client-specific scheduling expectation).
  • Preferred: prior experience with geriatric populations, restorative nursing programs, and documentation in electronic medical records.


Assignment Details

  • Facility type: Skilled Nursing Facility.
  • Shift: Days.
  • Shift hours: 08:30–16:30.
  • Work days: Monday through Friday (5x8 schedule).
  • Assignment length: 13 weeks.
  • Floating: Candidate may be expected to float to other nearby facilities as needed.


Location Highlights

Eureka, IL provides easy access to regional attractions and a small-town lifestyle. Eureka is approximately 20 miles north of Bloomington-Normal and about 40 miles west of Peoria, offering commuter access to larger urban centers and regional airports. The town is near Emiquon National Wildlife Refuge (about 30 miles) and is within driving distance of Kickapoo Creek and the Illinois River for outdoor recreation and fishing. Downtown Eureka features historic architecture, local dining, and community events within a compact, walkable district, suited to clinicians seeking a quiet, suburban setting with occasional urban amenities a short drive away.


Benefits Designed for Travelers

We value your commitment to patient care. Our travel assignments include benefits and support to promote professional stability and convenience.

  • Full medical benefits and 401(k) matching plan available.
  • 24/7 recruiter support via text, phone, or email.
  • Competitive referral bonuses.
  • Housing options may be provided.
  • Travel and license reimbursement available.


Impacting Patient Care Nationwide

Join as a PTA traveler to gain exposure to diverse care settings while maintaining professional growth. Opportunities include direct hire, temp-to-hire, and travel contracts supported by career tools and recruiter guidance.


EEO Statement

Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Jackson Therapy Partners Job ID #443358. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

About Jackson Therapy Partners

Delivering a lifetime of opportunities in both contract and permanent positions, Jackson Therapy Partners™ connects highly skilled therapy and education professionals with rewarding careers at more than 1,300 rehab facilities, schools, outpatient clinics, hospitals, and skilled nursing facilities every year. Our award-winning team is 100% committed to you and to the development and success of your healthcare career. We take pride in being a value-driven company with a social conscious, and we're invested in your future. With Jackson, you'll get the jobs you want most from a company that values patient care as much as you do. Jackson Therapy Partners is part of the Jackson Healthcare® family of companies.

Jackson Therapy Partners logo

About Jackson Therapy Partners

Sourced by ZipRecruiter

Since 2006, Jackson Therapy Partners has provided allied and therapy staffing for over 1,300 rehab facilities, schools, outpatient clinics, hospitals, and skilled nursing facilities nationwide. Awarded Best of Staffing 2022 and Top Workplace by the Orlando Sentinel, our team of recruiters will inspire you, cheer you on, and lead with kindness while helping you build an adventurous, life-changing, travel career.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Orlando, FL, US

Social media

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