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Patient Access Associate Jobs in Washington (NOW HIRING)

Guidehouse

Patient Coordinator

Bethesda, MD · On-site

$49K - $81K/yr

Patient Access General Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Associate's degree * Minimum of ONE(1) year of related patient coordination, medical administration ...

Guidehouse

Patient Coordinator

Bethesda, MD · On-site

$49K - $81K/yr

Patient Access General Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Associate's degree * Minimum of ONE(1) year of related patient coordination, medical administration ...

CareMetx

Patient Care Coordinator

Bethesda, MD · On-site

$18.75 - $24.50/hr

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access ... year associates degree program or equivalent combination of experience and education. MINIMUM ...

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Patient Access Associate information

See Washington salary details

$15

$21

$26

How much do patient access associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient access associate in Washington is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.76 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Washington?

The most popular types of Patient Access jobs in Washington are:

What cities in Washington are hiring for Patient Access Associate jobs?

Cities in Washington with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,691 per year, or $22 per hour.

Access Associate Senior - Pre Admitting Unit - Part Time

University of Virginia

Manassas, VA • On-site

$19.50 - $33.94/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Perform patient registration, insurance verification, and demographic updates with a high level of accuracy

  • Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps

  • Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

213th of 630 rated colleges and universities

Job description

Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.
The starting base rate for this role is $19.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience. We also offer a $3,500 sign on bonus which requires a 2-year commitment to UVA Health for eligible candidates.
The Role
In this high-impact position, you will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance functions. Your ability to adapt quickly, maintain accuracy, and provide outstanding service will directly influence both patient experience and operational efficiency.
On any given day, you may:
  • Perform patient registration, insurance verification, and demographic updates with a high level of accuracy
  • Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps
  • Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges
  • Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards

This role demands strong judgment, adaptability, and a patient-centered mindset, as you will be stepping into diverse workflows and cross functioning teams while upholding UVA Health's high standards of excellence.
Why UVA Health
UVA Health is a nationally recognized academic health system where access professionals play a vital role in delivering coordinated, high-quality care. This position offers the opportunity to broaden your expertise across multiple service lines while contributing to a system known for innovation, quality, and patient-centered care.
  • Be part of a leading academic medical center recognized for advancing clinical care, research, and education
  • Work in a Magnet-designated environment that values collaboration, accountability, and professional growth
  • Gain exposure to diverse clinical specialties and operational workflows, accelerating your career development in patient access and revenue cycle operations
  • Join a team committed to exceptional patient experiences, where access is seen as the first and most critical step in the care journey
  • Contribute to a health system that continuously invests in process improvement, digital tools, and patient access innovation
  • Collaborate with experienced leaders and colleagues who prioritize mentorship, teamwork, and continuous learning

This role is strategically important as UVA Health continues to expand access across the region, ensuring patients receive timely, efficient, and compassionate entry into care.
MINIMUM REQUIREMENTS:
  • Education: High School Graduate or Equivalent required.
  • Experience: 2+ years of directly relevant experience required.
  • Licensure: None.

PHYSICAL DEMANDS:
  • Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely.

The pay range for this role is $19.50 - $33.94 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
Benefits
  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  • Health Saving Plans, and Flexible Spending Accounts
  • Certification and education support
  • Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

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The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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