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Patient Access Associate Jobs in Washington (NOW HIRING)

Inova

Patient Access Associates 2

Arlington, VA

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

Inova

Patient Access Associates 2

Annandale, VA

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

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Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient access associate in Washington is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Washington? The most popular types of Patient Access jobs in Washington are:
What cities in Washington are hiring for Patient Access Associate jobs? Cities in Washington with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,691 per year, or $22 per hour.

Patient Access Associate

Premier Medical Management

Columbia, MD • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Job description

About us

Our Mission is: Making our Communities a healthier place to live by improving access to healthcare while simultaneously lowering the total overall healthcare cost. We support and promote this mission by having a focus on our patient relationships.

The Physicians, medical providers, and staff at FirstCall Medical Center believe that every child and adult should have equal access to health care. We are committed to providing care that is easily accessible and available to all regardless of race, color, religion, sex, sexual orientation, gender identity or expression, physical or mental disability, familial or marital status, immigration status, socio-economic status, or national origin.

Medical Receptionist/Front Desk

Do you envision a role within an inclusive, diverse, and compassionate workplace culture? FirstCall Medical Center is hiring FT team members who desire to be a part of a workplace community that supports both personal and professional growth in a challenging and rewarding environment.

We are committed to providing the best possible climate for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal.

In order to maintain an atmosphere where these goals can be accomplished, we provide a progressive workplace. Most importantly, we have a workplace where communication is open and problems can be discussed and resolved in a mutually respectful atmosphere. We take into account individual circumstances and the individual employee.

FirstCall Medical Center is looking for an experienced professionals to work at the front desk of our urgent care, performing administrative duties that involves providing assistance to our patients and other visitors.

Medical Receptionist Job Responsibilities:

  • Greets and Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone.
  • Schedule appointments in person or by telephone.
  • Register new patients; review forms to ensure required fields are completed.
  • Maintains patient accounts by obtaining, recording, and updating personal, insurance and financial information.
  • Collect patient charges upon check in.
  • Assist patients in answering questions or concerns, in person or on the telephone.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Complete other clerical duties as assigned.
  • Uphold the positive reputation of Centennial Medical Group by always treating patients and visitors in a friendly, welcoming and compassionate manner.

Medical Receptionist Skills:

  • Strong communication skills
  • Organized with attention to detail
  • Strong customer service skills

Education and Experience:

  • High School Diploma
  • 3 + years experience
  • Knowledge of Medical Terminology
  • Knowledge of computer and Microsoft Office applications
  • Preference given to candidates with schedule flexibility to include some evenings and weekends

Job Type: Part-time

Pay: $18.00 per hour

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Medical Specialty:


  • Urgent Care


Schedule:


  • Afternoon shift
  • Evening shift
  • Monday to Friday
  • Rotating shift
  • Rotating weekends
  • Weekends as needed


Experience:


  • Customer service: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Medical terminology: 1 year (Preferred)


Ability to Relocate:


  • Columbia, MD: Relocate before starting work (Required)


Work Location: In person