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Passport Processing Jobs in Ontario (NOW HIRING)

Passport Health

Registered Practical Nurse - Float

ON · On-site

Utilize proper travel medicine and general medicine processes to provide immunizations and travel ... Inclusion and Equal Opportunity Employment At Passport Health, we wholeheartedly embrace diversity ...

BMO Capital Markets

Investment Advisory Support

Windsor, ON · On-site

CA$32K - CA$48K/yr

Generates reports and documents for IAs and clients as requested and processes items for client accounts and files. * Maintains and organizes client database and client files. * Ensures transactions ...

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Passport Processing information

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$10

$18

$31

How much do passport processing jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for passport processing in Ontario is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.79 per hour, depending on experience, location, and employer.

What is a passport processing job?

A Passport Processing job involves reviewing, verifying, and processing passport applications to ensure accuracy and compliance with government regulations. Responsibilities may include checking applicant information, verifying identification documents, handling application fees, and responding to inquiries. Workers may be employed by government agencies, passport acceptance facilities, or private service providers. Attention to detail and knowledge of passport regulations are essential for this role.

What does a typical day look like for someone working in passport processing?

In Passport Processing, a typical day involves reviewing and verifying applications, checking supporting documents for authenticity, entering applicant data into secure systems, and communicating with applicants to resolve missing or incorrect information. You may also work closely with other government staff and law enforcement agencies to handle flagged cases or ensure compliance with federal regulations. Most work is done in an office environment, either at a passport office, government agency, or processing center. Attention to detail and adherence to strict security protocols are essential parts of the daily workflow to protect applicants' identities and expedite processing times.

What are the key skills and qualifications needed to thrive in the passport processing position, and why are they important?

To excel in Passport Processing, you need keen attention to detail, knowledge of document verification procedures, and familiarity with federal identification regulations, typically supported by a high school diploma or equivalent. Experience with government database systems such as Passport Information Electronic Records System (PIERS) or similar workflow tools is often required. Strong organizational skills, discretion, and effective communication are important soft skills in this role. These abilities ensure the accurate and secure processing of sensitive documents, minimize errors, and support timely service delivery for applicants.

What are popular job titles related to Passport Processing jobs in Ontario? For Passport Processing jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Passport Processing jobs in Ontario look for? The top searched job categories for Passport Processing jobs in Ontario are:
Passport Processing jobs near you
Infographic showing various Passport Processing job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,796 per year, or $18.2 per hour.

Customer Service Representative (Bilingual)

Passport Health

Toronto, ON • On-site

CA$19/hr

Part-time

Posted 9 days ago

Job description

Bilingual Customer Service Representative – Passport Health

About Us - Passport Health is North America's largest provider of travel medicine and immunization services, with 300+ clinics across the U.S. and Canada. Our team prepares travelers for safe, healthy journeys by protecting them from vaccine-preventable diseases worldwide.

Teams Hiring

  • Service Line – Handle client inquiries and provide accurate travel health guidance

  • Booking Line – Schedule appointments efficiently based on travel timelines and clinical availability

About the Role - You'll be the first voice clients hear when they call for travel health services. This role blends customer support and sales - helping clients get accurate guidance, scheduled quickly, and feeling confident before they travel. Travelers are booking vaccines, prescriptions, and documentation on tight timelines, and you'll make sure they get the care they need.

What You'll Do

  • Serve as the first point of contact for clients via inbound phone calls

  • Gather key travel details including destination, departure dates, and trip purpose

  • Identify time-sensitive needs and secure same-day or near-term appointments when necessary

  • Schedule consultations, immunization visits, and follow-up appointments with attention to detail

  • Build trust and long-term relationships with clients

  • Support leadership with administrative and project-based tasks

  • Manage multiple requests calmly in a fast-paced environment

What We're Looking For

  • Previous customer service, sales, or call center experience

  • Sales-oriented mindset with a track record of meeting goals

  • Strong verbal and written communication skills

  • Comfortable using Google Suite and learning new systems

  • Bilingual English/French required

  • Reliable, punctual, and calm under pressure

  • Ability to work in-person at our Downtown Toronto office

Compensation & Schedule

  • $19.00/hour

  • Set weekday schedules: 8:00 AM–6:00 PM or 10:30 AM–7:00 PM (6-8 hour shifts)

  • Saturdays on a rotational basis

Inclusion and Equal Opportunity Employment

At Passport Health, we wholeheartedly embrace diversity and inclusion as cornerstones of innovation and growth. We are committed to building inclusive communities and an equitable workplace where our employees can authentically be themselves.

We are dedicated to ensuring that our recruitment process is accessible to all prospective candidates. If you require any accommodations to facilitate your participation in the interview process, please do not hesitate to inform us. Your input will enable us to eliminate any potential barriers and ensure your full engagement throughout the selection process.