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Passengers Service Agent Jobs (NOW HIRING)

Agi

Passenger Service Agent

Saint Louis, MO · On-site

$14.50 - $18.50/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Agi

Passenger Service Agent

Boston, MA · On-site

$16.25 - $20.75/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Agi

Passenger Service Agent

Saint Louis, MO · On-site

$14.50 - $18.50/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Agi

Passenger Service Agent

Ontario, CA · On-site

$15 - $19/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Agi

Passenger Service Agent

Boston, MA · On-site

$16.25 - $20.75/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Agi

Passenger Service Agent

Saint Louis, MO · On-site

$14.50 - $18.50/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety ...

Unifi

Passenger Service Agent - SBA

Santa Barbara, CA · On-site

$16.75 - $21.25/hr

General information Job Title Passenger Service Agent - SBA Date Tuesday, August 11, 2026 Entity Unifi Aviation, LLC State California City Santa Barbara Base Pay Rate: $ 18.00 Full/Part Time ...

Unifi

Airport Passenger Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

General information Job Title Airport Passenger Service Agent Date Monday, August 17, 2026 Entity Prospect International Airport Services State Colorado City Denver Base Pay Rate: $ 19.29 Full/Part ...

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Passengers Service Agent information

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How much do passengers service agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for passengers service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Passengers Service Agent vs Ticketing Agent?

AspectPassengers Service AgentTicketing Agent
CredentialsCustomer service skills, sometimes certification in airline operationsCustomer service skills, certification in ticketing systems
Work EnvironmentAirports, airline counters, customer service desksAirports, travel agencies, airline ticket offices
Employer & IndustryAirlines, airportsTravel agencies, airlines, airports
Search & ComparisonPassengers Service Agent vs Ticketing Agent

Passengers Service Agents and Ticketing Agents both work in airport environments and require customer service skills. While Passengers Service Agents assist travelers with check-in, boarding, and customer inquiries, Ticketing Agents focus on selling tickets, issuing reservations, and managing bookings. Both roles are essential in airline operations and often overlap in customer interaction, but their primary responsibilities differ slightly.

What do you need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to work flexible hours including nights and weekends. Prior experience in customer service or airline operations can be beneficial, and some employers may require security clearances or training on airline systems and safety procedures.

What does a passenger service agent do?

A passenger service agent assists travelers by checking in passengers, issuing boarding passes, managing luggage, and providing information about flights and airport procedures. They ensure a smooth boarding process and handle customer service issues, often working with airline reservation systems and maintaining safety standards.

What qualifications do I need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent. Good communication skills, customer service experience, and the ability to handle stressful situations are important; some employers also require basic computer skills and may prefer candidates with previous airline or hospitality experience. Certification is not usually required but may be beneficial for certain roles.

What cities are hiring for Passengers Service Agent jobs?

Cities with the most Passengers Service Agent job openings:

What states have the most Passengers Service Agent jobs?

States with the most job openings for Passengers Service Agent jobs include:

What are popular job titles related to Passengers Service Agent jobs?

For Passengers Service Agent jobs, the most frequently searched job titles are:

Passengers Service Agent jobs near you
Infographic showing various Passengers Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Passenger Service Agent ( Niagara Falls)

Niagara Falls, NY • On-site

Choice Aviation Service Inc
See more jobs at Choice Aviation Service Incexternal

$16/hr

Part-time

Re-posted 27 days ago

Job description

Passenger Services Agent
Location: Niagara Falls Airport, NY
Schedule: Flexible; includes nights, weekends, and holidays
Reports To: Passenger Services Supervisor

Position Overview:

The Passenger Services Agent plays a vital role in delivering excellent customer service and supporting airline operations. From check-in to boarding, this position ensures passengers receive timely, courteous, and professional assistance throughout their airport experience.

Key Responsibilities:

  • Greet and check in passengers at the ticket counter and boarding gate.

  • Verify passenger documentation and process checked baggage.

  • Assist travelers with special needs, including unaccompanied minors and passengers requiring wheelchair assistance.

  • Respond to passenger inquiries regarding flight schedules, fares, and airline policies.

  • Handle customer concerns related to ticketing, baggage, cancellations, and delays.

  • Coordinate closely with ramp agents for timely delivery of gate-checked items and baggage.

  • Make flight announcements over gate and public address systems.

  • Maintain compliance with all local, state, federal, and carrier-specific safety and security requirements.

  • Participate in the Safety Management System (SMS) and adhere to all Quality Management System procedures.

  • Uphold service standards and represent the airline client in a professional manner.

  • Perform additional duties as assigned.

Qualifications:

  • Minimum 18 years of age

  • High School diploma or equivalent

  • Fluent in English (speaking, reading, and writing)

  • Strong customer service and communication skills

  • Ability to work both independently and in a team environment

  • Proficient computer skills

  • Must be able to lift, push, and pull up to 70 lbs regularly

  • Ability to stand, bend, and move for extended periods

  • Flexibility to work varying shifts, including weekends and holidays

  • Successful completion of airline-specific training and required certifications


Ability to work nights, weekends, holidays, rotating shifts and varying schedules.