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Passengers Assistant Jobs (NOW HIRING)

North Carolina Jobs

Bus Driver Trainee

Asheville, NC · On-site

Successfully passing the DOT physical * Assist bus driver in making decisions pertaining to the bus and the safety of passengers * Assist bus driver in assigning seats to students on the bus and ...

North Carolina Jobs

Bus Driver Trainee

Raleigh, NC · On-site

$15/hr

Successfully passing the DOT physical * Assist bus driver in making decisions pertaining to the bus and the safety of passengers * Assist bus driver in assigning seats to students on the bus and ...

North Carolina Jobs

Bus Driver Trainee

Raleigh, NC · On-site

$15/hr

Successfully passing the DOT physical * Assist bus driver in making decisions pertaining to the bus and the safety of passengers * Assist bus driver in assigning seats to students on the bus and ...

Buncombe County Schools

Bus Driver Trainee

Asheville, NC · On-site

$20.74 - $26.61/hr

Successfully passing the DOT physical * Assist bus driver in making decisions pertaining to the bus and the safety of passengers * Assist bus driver in assigning seats to students on the bus and ...

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Passengers Assistant information

What is the difference between Passengers Assistant vs Train Conductor?

AspectPassengers AssistantTrain Conductor
Required CredentialsCustomer service certification, safety trainingCustomer service, safety, and sometimes certification depending on region
Work EnvironmentOnboard trains, stations, customer interactionOnboard trains, station oversight, ticket checking
Employer & Industry UsageRail operators, transit agenciesRail companies, transit authorities
Common Search & ComparisonPassengers Assistant vs Train Conductor

Passengers Assistants and Train Conductors both work in the rail industry, focusing on passenger safety and service. While Passengers Assistants primarily handle customer interactions and safety onboard, Train Conductors often have additional responsibilities like ticket checking and train operation oversight. Both roles require safety training and customer service skills, but their specific duties and certifications may vary depending on the employer and region.

What cities are hiring for Passengers Assistant jobs?

Cities with the most Passengers Assistant job openings:

What states have the most Passengers Assistant jobs?

States with the most job openings for Passengers Assistant jobs include:

What are popular job titles related to Passengers Assistant jobs?

For Passengers Assistant jobs, the most frequently searched job titles are:

Infographic showing various Passengers Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

PASSENGER SERVICES AGENT

Cleveland, OH

HUNTLEIGH USA CORPORATION
Aviation • 1 - 5K employees
Learn more about HUNTLEIGH USA CORPORATIONexternal

$12/hr

Full-time

Medical, Dental, Vision

Re-posted 11 days ago

Job description

NOW HIRING – IMMEDIATE OPENINGSPassenger Services Agent (Full-Time)Huntleigh USA

Location: Cleveland Hopkins International Airport (CLE) – Cleveland, Ohio
Pay Rate: $12.00 per hour

Huntleigh USA is actively hiring Passenger Services Agents for immediate openings at Cleveland Hopkins International Airport. We are seeking dependable, customer-focused individuals who are passionate about helping others and providing exceptional service to airline passengers. Apply today to join our growing team.

Position Summary

The Passenger Services Agent is responsible for fulfilling Huntleigh USA's commitment to providing exceptional service to airline passengers requiring wheelchair assistance, whether by necessity or for comfort. This role ensures a safe, efficient, and pleasant travel experience by providing wheelchair and aisle chair assistance, baggage support, and general customer service throughout the airport.

The Passenger Services Agent maintains compliance with Huntleigh USA, airline, and Transportation Security Administration (TSA) safety and security requirements while delivering professional, courteous service to all passengers.

Primary Duties and Responsibilities
  • Transport passengers safely to and from required airport locations while remaining alert to potential hazards.
  • Provide wheelchair and aisle chair assistance to inbound and outbound airline passengers.
  • Assist passengers in and out of wheelchairs while ensuring comfort and safety.
  • Provide luggage assistance for arriving and departing passengers.
  • Assist hearing-impaired and visually impaired passengers with guidance and support.
  • Escort passengers to restaurants, restrooms, and animal relief areas as needed.
  • Ensure passengers arrive at the correct departure gates safely and on time.
  • Provide airport information, directions, and exceptional customer service.
  • Communicate with dispatchers and gate agents regarding passenger assistance assignments.
  • Complete incident reports and maintain accurate wheelchair trip logs.
  • Comply with all TSA screening requirements and airport safety regulations.
  • Monitor passenger needs to ensure a safe, comfortable, and positive travel experience.
  • Retrieve and return wheelchairs to designated staging areas.
  • Perform other duties as assigned by management.
Physical Requirements
  • Ability to lift, carry, push, and/or hold up to 75 pounds or more.
  • Ability to stand and walk for extended periods throughout the work shift.
  • Ability to squat, stoop, bend, push, pull, and maintain mobility throughout the shift.
  • Ability to assist passengers on stairs and boarding areas when required.
Qualifications
  • High School Diploma or GED preferred (required in some locations).
  • Reliable transportation.
  • Ability to read, write, speak, and understand English.
  • Must successfully pass pre-employment and random drug and alcohol screenings (DOT or Non-DOT, as applicable).
  • Strong customer service skills and a professional, friendly demeanor.
  • Passion for helping others and delivering exceptional service.
  • Previous airport, airline, passenger assistance, or customer service experience is preferred but not required.
Work Environment
  • Fast-paced airport environment with exposure to moving equipment and moderate noise levels.
  • May require working indoors and outdoors in varying weather conditions.
  • Exposure to extreme temperatures, wet or humid conditions, fumes, and vibrations may occur.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Benefits
  • Medical, Dental, and Vision Insurance
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Airport and Airline Industry Experience
  • Professional Development and Training
Apply Today

Positions are available immediately. Qualified candidates are encouraged to apply as soon as possible to be considered. Join Huntleigh USA and help create a safe, comfortable, and positive travel experience for passengers every day.

Apply