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Passengers Service Agent Jobs in Indiana (NOW HIRING)

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

General information Job Title Airport Passenger Service Agent- FWA Date Wednesday, September 2, 2026 Entity Unifi Aviation, LLC State Indiana City Fort Wayne Base Pay Rate: $ 14.00 Seasonal Pay Rate ...

Worldwide Flight Services

$13.50 - $17/hr

Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting ...

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

General information Job Title Airport Passenger Service Agent- FWA Date Wednesday, September 2, ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Airport Customer Service Agent PT Unifi has decades of experience in the aviation services industry ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

General information Job Title Airport Customer Service Agent PT - EVV Date Monday, August 10, 2026 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Envoy Air

Lead, Customer Service Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times ... Conduct agent observations and associate activities * Administers local training programs and is ...

Envoy Air Inc.

Lead, Customer Service Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times ... Conduct agent observations and associate activities * Administers local training programs and is ...

Envoy Air Inc.

Lead, Customer Service Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times ... Conduct agent observations and associate activities * Administers local training programs and is ...

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All JobsPassengers Service Agent JobsPassengers Service Agent Jobs in Indiana

Passengers Service Agent information

See Indiana salary details

$9

$16

$22

How much do passengers service agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for passengers service agent in Indiana is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Passengers Service Agent vs Ticketing Agent?

AspectPassengers Service AgentTicketing Agent
CredentialsCustomer service skills, sometimes certification in airline operationsCustomer service skills, certification in ticketing systems
Work EnvironmentAirports, airline counters, customer service desksAirports, travel agencies, airline ticket offices
Employer & IndustryAirlines, airportsTravel agencies, airlines, airports
Search & ComparisonPassengers Service Agent vs Ticketing Agent

Passengers Service Agents and Ticketing Agents both work in airport environments and require customer service skills. While Passengers Service Agents assist travelers with check-in, boarding, and customer inquiries, Ticketing Agents focus on selling tickets, issuing reservations, and managing bookings. Both roles are essential in airline operations and often overlap in customer interaction, but their primary responsibilities differ slightly.

What do you need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to work flexible hours including nights and weekends. Prior experience in customer service or airline operations can be beneficial, and some employers may require security clearances or training on airline systems and safety procedures.

What does a passenger service agent do?

A passenger service agent assists travelers by checking in passengers, issuing boarding passes, managing luggage, and providing information about flights and airport procedures. They ensure a smooth boarding process and handle customer service issues, often working with airline reservation systems and maintaining safety standards.

What qualifications do I need to be a passenger service agent?

To become a passenger service agent, candidates typically need a high school diploma or equivalent. Good communication skills, customer service experience, and the ability to handle stressful situations are important; some employers also require basic computer skills and may prefer candidates with previous airline or hospitality experience. Certification is not usually required but may be beneficial for certain roles.

What cities in Indiana are hiring for Passengers Service Agent jobs?

Cities in Indiana with the most Passengers Service Agent job openings:

Passengers Service Agent jobs near you
Infographic showing various Passengers Service Agent job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,220 per year, or $16.5 per hour.

Airport Passenger Service Agent- FWA

Fort Wayne, IN • On-site

Unifi
See more jobs at Unifiexternal

$14.75 - $18.75/hr

Part-time

Re-posted 10 days ago

Job description

General information
Job Title
Airport Passenger Service Agent- FWA
Date
Wednesday, September 2, 2026
Entity
Unifi Aviation, LLC
State
Indiana
City
Fort Wayne
Base Pay Rate:
$ 14.00
Seasonal Pay Rate:
$ 1
Full/Part Time
Part Time
Total Pay:
$ 15
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

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