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Parts Manager Jobs in West Springfield, MA (NOW HIRING)

allegiance

Parts Manager

West Springfield, MA

Job Responsibilities for Parts Manager: * Responsible for the overall performance of the parts department. * Perform supervisory responsibilities to effectively manage personnel including ...

allegiance

Parts Manager

Hartford, CT

Job Responsibilities for Parts Manager: * Responsible for the overall performance of the parts department. * Perform supervisory responsibilities to effectively manage personnel including ...

Allegiance Trucks

Parts Manager

Hartford, CT · On-site

$65 - $90/hr

Job Responsibilities for Parts Manager * Responsible for the overall performance of the parts department. * Perform supervisory responsibilities to effectively manage personnel including interviewing ...

Allegiance Trucks

Parts Manager

West Springfield, MA · On-site

$80K - $105K/yr

Job Responsibilities for Parts Manager: * Responsible for the overall performance of the parts department. * Perform supervisory responsibilities to effectively manage personnel including ...

Allegiance Trucks

Parts Manager

Hartford, CT · On-site

$80K - $105K/yr

Job Responsibilities for Parts Manager: * Responsible for the overall performance of the parts department. * Perform supervisory responsibilities to effectively manage personnel including ...

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All JobsParts JobsParts Manager JobsParts Manager Jobs in West Springfield, MA

Parts Manager information

See West Springfield, MA salary details

$29.8K

$62.9K

$109.9K

How much do parts manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for parts manager in West Springfield, MA is $62,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $71,600.00 per year, depending on experience, location, and employer.

What does a parts manager do?

As a parts manager, you supervise the parts department, manage inventory, and assist with customer service. Your job duties include managing the staff in the parts department, overseeing the order process for replacement parts, and boosting sales of parts. You can find parts manager jobs in the automotive and construction industries. In the auto industry, you primarily work in the service center and make sure the mechanics have the replacement parts necessary to complete maintenance and repairs on customers’ vehicles.

What does a parts manager do?

A Parts Manager oversees the ordering, storage, and distribution of parts within an automotive dealership, repair shop, or similar organization. They are responsible for managing inventory, maintaining proper stock levels, and ensuring that parts are available when needed for repairs and maintenance. Parts Managers also supervise staff, handle customer inquiries, and work closely with service departments to fulfill parts requests efficiently. Their role is vital in ensuring smooth operations and customer satisfaction.

What are the key skills and qualifications needed to thrive as a parts manager?

To thrive as a Parts Manager, you need expertise in inventory management, supply chain operations, and a solid understanding of automotive or machinery parts, often supported by relevant experience or vocational training. Familiarity with inventory management software (such as ADP or CDK), point-of-sale systems, and sometimes certification in parts operations or logistics is typically required. Strong organizational skills, attention to detail, and effective communication help build relationships with suppliers and internal teams. These skills ensure efficient parts availability, cost control, and high customer satisfaction in a demanding and fast-paced environment.

How does a parts manager typically collaborate with other departments within an automotive dealership?

As a Parts Manager, you will work closely with service, sales, and inventory departments to ensure efficient parts availability and customer satisfaction. Daily responsibilities often include communicating with service advisors and technicians to fulfill repair requests, coordinating with the sales team to support vehicle sales, and managing stock levels to avoid shortages or overstock situations. Effective collaboration and clear communication are crucial, as these interactions directly impact workflow efficiency and customer experience. Developing strong interdepartmental relationships can also open opportunities for career advancement within the dealership.

What is the difference between Parts Manager vs Service Advisor?

AspectParts ManagerService Advisor
Primary RoleOversees parts inventory, procurement, and distributionCommunicates with customers about service needs and estimates
Required CertificationsNone specific, often automotive or dealership experienceCustomer service or automotive service certifications
Work EnvironmentParts department, inventory managementService department, customer interaction
Industry UsageAutomotive, heavy machinery, fleet servicesAutomotive repair shops, dealerships

The Parts Manager focuses on managing parts inventory and procurement, ensuring the right parts are available for repairs. In contrast, the Service Advisor acts as the communication link between customers and technicians, explaining repairs and providing estimates. Both roles are essential in automotive service environments but serve different functions within the workflow.

More about Parts Manager jobs

What are the most commonly searched types of Parts jobs in West Springfield, MA?

The most popular types of Parts jobs in West Springfield, MA are:

What job categories do people searching Parts Manager jobs in West Springfield, MA look for?

The top searched job categories for Parts Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Parts Manager jobs?

Cities near West Springfield, MA with the most Parts Manager job openings:

Parts Manager jobs near you
Infographic showing various Parts Manager job openings in West Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,076 per year, or $30.3 per hour.

Parts Manager

allegiance

West Springfield, MA

Full-time

Re-posted 7 days ago

Job description

Job Responsibilities for Parts Manager:

  • Responsible for the overall performance of the parts department.
  • Perform supervisory responsibilities to effectively manage personnel including interviewing, hiring, firing, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
  • Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
  • Work to motivate all parts personnel to provide high levels of customer service.
  • Responsible for the preparation of annual marketing, budget plan, price levels and discount criteria for the area of responsibility.
  • Recommend solutions to customer needs, based on customer interests.
  • Maintains safe and secure environment by following safety and security standards and procedures, complying with codes.
  • Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
  • Updates job knowledge by participating in educational opportunities; reading about new products.
  • Develop, Implement, and maintain a system of inventory control and monitor accuracy.
  • Communicating goals daily, weekly, and monthly with Parts Department.
  • Foster cohesion between the parts department and other dealership departments.
  • Other duties assigned by manager.

Safety and Compliance

  • Have full understanding of U.S. Federal Motor Carrier Safety Regulations (CFR 396).
  • Implement procedures as necessary to keep Idealease and contracted customers in compliance with regulations. Stay current with changes in the regulations.
  • Monitor and manage satisfactory CSA Vehicle Basic scores for all customers.
  • Inventory and manage process to keep maintenance file documentation of customer and company vehicles in accordance with the U.S. Federal Motor Carrier Safety Regulations (CFR 396).
  • Develop, communicate, and enforce established company safety policies and procedures.
  • Work with corporate Facilities Manager to ensure facility maintains compliance with local and federal safety and environmental standards.

Sales and Customer Relations

  • Create and maintain positive relationships with all customers.
  • Maintain minimum 90% Customer Retention Rate.
  • Investigate and establish course of action for customer maintenance issues and problems.

Department and Employee Management

  • Review and compare monthly financial results against the business plan and initiate any corrective action as necessary.
  • Implement and monitor department productivity measures.
  • Create shop environment that assures cleanliness, safety, and customer focus.
  • Develop, implement, and promote parts training.
  • Assist in collection of past due invoices as needed.
  • Handle all customer, employee, and vendor issues in a professional and courteous manner.

Required Skills for Parts Manager:

  • Consistent track record of successfully meeting and exceeding sales goals
  • Minimum high school diploma or GED equivalent required
  • Minimum 5-7 years of trucking/automotive management experience
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR)

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