Parts Helpdesk Representative II We are searching for an experienced Parts Helpdesk Representative II at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep ...
Parts Helpdesk Representative II We are searching for an experienced Parts Helpdesk Representative II at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep ...
The overall purpose of this job is to provide accurate and timely parts information support to OE dealerships, Region personnel, PDC operations, Port operations and MPA internal departments. Primary ...
The overall purpose of this job is to provide accurate and timely parts information support to OE dealerships, Region personnel, PDC operations, Port operations and MPA internal departments. Primary ...
Parts Driver
Fontana, CA · On-site
$18 - $20/hr
Responsibilities The Parts Driver is responsible for delivering parts to customers and for picking ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Quick apply
Parts Driver
Fontana, CA · On-site
$18 - $20/hr
Responsibilities The Parts Driver is responsible for delivering parts to customers and for picking ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$18/hr
Parts Driver The Parts Driver is responsible for delivering parts to customers and for picking up ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$18/hr
Parts Driver The Parts Driver is responsible for delivering parts to customers and for picking up ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$20/hr
The Parts Driver is responsible for delivering parts to customers and for picking up parts from ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$20/hr
The Parts Driver is responsible for delivering parts to customers and for picking up parts from ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$18 - $20/hr
The Parts Driver is responsible for delivering parts to customers and for picking up parts from ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Parts Driver
Fontana, CA · On-site
$18 - $20/hr
The Parts Driver is responsible for delivering parts to customers and for picking up parts from ... Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and ...
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Quick apply
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Quick apply
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Quick apply
Automotive Parts Sales
Grass Valley, CA · On-site
$22 - $30/hr
If you thrive in a fast-paced parts environment and love helping customers find exactly what they need, we want to hear from you! Responsibilities: * Assist customers in identifying and sourcing the ...
Shop Helper
La Jolla, CA · On-site
$20/hr
The Shop Helper provides essential support to the Service Department by assisting Technicians ... Deliver parts, tools, and supplies to technicians in a timely manner. * Retrieve parts from the ...
Quick apply
Shop Helper
La Jolla, CA · On-site
$20/hr
The Shop Helper provides essential support to the Service Department by assisting Technicians ... Deliver parts, tools, and supplies to technicians in a timely manner. * Retrieve parts from the ...
Parts Runner
$16.75 - $20.50/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Parts Runner
$16.75 - $20.50/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Parts Runner
Huntington Beach, CA · On-site
$16 - $18/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Quick apply
Parts Runner
Huntington Beach, CA · On-site
$16 - $18/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Parts Runner
Huntington Beach, CA · On-site
$16 - $18/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Parts Runner
Huntington Beach, CA · On-site
$16 - $18/hr
The Parts Driver position will allow you to work in a fast paced, high volume, team-oriented ... Help with inventory. * Provide customer service: Provide customer service and sales assistance ...
Parts Runner
Hemet, CA · On-site
$16.75 - $20.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Parts Runner
Hemet, CA · On-site
$16.75 - $20.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Parts Runner
Hemet, CA · On-site
$16 - $19.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Parts Runner
Hemet, CA · On-site
$16 - $19.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Parts Runner
Hemet, CA · On-site
$16 - $19.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Parts Runner
Hemet, CA · On-site
$16 - $19.75/hr
Helping sales and service departments by preparing vehicles for test drives, transferring vehicles ... A parts runner needs to have a valid driver's license, a good driving record, basic knowledge of ...
Collision Parts Coordinator / Parts Manager
Campbell, CA · On-site
$28 - $32/hr
... Help protect cycle time, repair quality, and parts profitability Qualifications • Automotive or collision-repair parts experience strongly preferred • Experience with CCC ONE, PartsTrader, or ...
New
Collision Parts Coordinator / Parts Manager
Campbell, CA · On-site
$28 - $32/hr
... Help protect cycle time, repair quality, and parts profitability Qualifications • Automotive or collision-repair parts experience strongly preferred • Experience with CCC ONE, PartsTrader, or ...
New
Shop Helper
Murrieta, CA · On-site
$18 - $24/hr
AboutUs: XOVR CNC Parts &Service is a leading provider of installation, training, andtechnical ... XOVR CNC Parts &Service is seeking a dependable and hardworking Shop Helper tosupport our team in ...
Shop Helper
Murrieta, CA · On-site
$18 - $24/hr
AboutUs: XOVR CNC Parts &Service is a leading provider of installation, training, andtechnical ... XOVR CNC Parts &Service is seeking a dependable and hardworking Shop Helper tosupport our team in ...
General Helper
Gardena, CA · On-site
$19 - $20/hr
General Helper Assist shop personnel with a variety of support tasks that are based on department ... Loads & unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
General Helper
Gardena, CA · On-site
$19 - $20/hr
General Helper Assist shop personnel with a variety of support tasks that are based on department ... Loads & unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
General Helper
Gardena, CA · On-site
$15.25 - $19.50/hr
General Helper Assist shop personnel with a variety of support tasks that are based on department ... Loads & unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
General Helper
Gardena, CA · On-site
$15.25 - $19.50/hr
General Helper Assist shop personnel with a variety of support tasks that are based on department ... Loads & unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
Parts Helper information
What is a parts helper?
What are the key skills and qualifications needed to thrive as a parts helper, and why are they important?
What are some common challenges parts helpers face when managing inventory, and how can they effectively address them?
What is the difference between Parts Helper vs Parts Clerk?
| Aspect | Parts Helper | Parts Clerk |
|---|---|---|
| Required Credentials | High school diploma; on-the-job training | High school diploma; some roles may require basic computer skills |
| Work Environment | Auto repair shops, dealerships, warehouses | Parts departments in auto dealerships, repair shops, warehouses |
| Employer & Industry Usage | Used in automotive and heavy equipment industries | Common in automotive service and parts retail sectors |
| Search & Comparison Intent | Often compared for entry-level roles assisting with parts handling | Compared for clerical and inventory management roles |
The main difference between a Parts Helper and a Parts Clerk lies in their responsibilities. Parts Helpers assist with physically handling and organizing parts, often performing manual tasks, while Parts Clerks focus more on inventory management, data entry, and customer service. Both roles are essential in automotive and equipment industries, but they differ in daily duties and skill requirements.
Is it easy to become a parts helper?
What are the most commonly searched types of Parts jobs in California?
The most popular types of Parts jobs in California are:
What cities in California are hiring for Parts Helper jobs?
Cities in California with the most Parts Helper job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 13 days ago
Hyundai Mobis rating
7.3
Based on 28 frontline employees who took The Breakroom Quiz
Job description
We are searching for an experienced Parts Helpdesk Representative II at our Headquarters facility.
Hyundai MOBIS Parts America
We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge?
Who We Are
Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. Mobis provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts and accessories, Mobis produces chassis, cockpit, and front-end modules; safety products, including airbags; headlights; anti-lock brake systems and electronic stability control products; steering parts; multimedia systems; UVO systems; injection-molded plastic parts, such as instrument panels, carriers, and bumpers; and steel wheel rims and decks.
Description
The overall purpose of this job is to provide accurate and timely parts information support to OE dealerships, Region personnel, PDC operations, Port operations and MPA internal departments. Primary responsibility is to effectively handle 80+ incoming phone calls each day while conducting all business communications in a professional, courteous and friendly manner.
Key Responsibilities
- Provide accurate and timely parts information support to dealerships, regions, ports, and PDC's via the toll-free Parts Hotline phone number. (50%)
- Assist and resolve urgent customer / dealer backorder situations in order to prevent vehicle buybacks and / or reduce customer dissatisfaction. (30%)
- Assist and resolve dealer issues pertaining to parts and ordering and parts returns. (10%)
- Perform ancillary duties as requested by management. (10%)
Key Performance Indicators
Primary KPIs include:
- Call / Email Volume - 80+
- Response time - >2 Hrs
- Same Day Resolution - Avg 1.2 days
- CSI < 95%;
In addition:
- Will work closely with our dealers, as well as HMA / KMA / HAEA and MPA teams to ensure our dealer's desired expectations are met.
- Answer all dealer phone calls with a professional, courteous, and friendly manner.
- Receive and respond to requested information on parts and order processing questions from OE Dealership, Regions, Ports, and PDCs.
- Coordinate special order requests.
- Provide parts technical assistance to PDC's in order to properly identify miss-packaged parts.
- Assist dealership personnel with parts catalog.
- Review, assist and resolve urgent back order issues by evaluating alternative options to repairing the customer's vehicle.
- Communicate with PDC's on parts packaging problems and damaged part shipments to dealers.
Work Schedule & Travel Requirements
- Monday through Friday, 8 am - 5 pm.
- Minimal overnight travel (up to 10%) by land and/or air.
Required Qualifications
Education Requirements
- High school diploma is required.
- Bachelor's degree is preferred.
Experience Requirements
- 2-4 years of call center/customer support experience is required.
- AS400 experience is a plus.
- Parts operations or wholesale distribution experience is preferred.
Skills
- Strong customer service experience needed
- Proficient computer skills: e-mail, record keeping, routine database, word processing, spreadsheets.
- Solve practical problems/deal with a variety of concrete variables with limited standardization.
Employment Type - Non-Exempt
Compensation - Hourly Wage , $ 0.00 - 0.00
Hyundai Mobis Parts America - Benefits
We offer a competitive benefits package for full-time employees which include:
- Medical, Dental, and Vision
- 401K with employer matching
- Tuition Reimbursement
- Paid Vacation, Paid Sick Days and Paid Holidays
- Mapped career plans; we believe in developing and promoting our talent!
- Company Discounts & more!
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
What Hyundai Mobis employees say
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