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Parts Counter Manager Jobs in Michigan (NOW HIRING)

Parts Counter person At Baker Group we're always looking for great talent. Whether it's salespeople ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

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Parts Counter Manager information

What does a parts counter manager do?

A Parts Counter Manager oversees the operations of the parts counter in automotive dealerships or repair facilities. They are responsible for managing inventory, supervising staff, assisting customers with parts inquiries and sales, and ensuring the availability of necessary parts for repairs. The role also includes maintaining records, ordering new inventory, and providing excellent customer service. Parts Counter Managers play a key role in ensuring efficient service and supporting the service department's needs.

What are the key skills and qualifications needed to thrive as a parts counter manager?

To thrive as a Parts Counter Manager, you need in-depth knowledge of automotive parts, inventory management, and sales processes, typically supported by experience in automotive retail or a related field. Familiarity with parts catalog software, inventory tracking systems, and point-of-sale (POS) platforms is essential. Strong customer service skills, attention to detail, and leadership abilities help you excel in managing staff and resolving client issues. These skills ensure efficient operations, accurate inventory control, and high customer satisfaction in a fast-paced environment.

How does a parts counter manager collaborate with other departments to ensure efficient inventory management?

A Parts Counter Manager works closely with service technicians, sales teams, and warehouse staff to maintain accurate inventory levels and ensure the timely availability of parts. This collaboration involves regular communication to track high-demand items, quickly address shortages, and coordinate special orders. By fostering strong interdepartmental relationships, the manager can streamline parts procurement, minimize downtime for service jobs, and improve overall customer satisfaction.

How much does a parts counter manager get paid?

A parts counter manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the organization. They often oversee inventory, customer service, and sales in automotive or equipment parts environments, requiring strong communication and organizational skills.

What are the most commonly searched types of Parts Counter jobs in Michigan?

The most popular types of Parts Counter jobs in Michigan are:

What cities in Michigan are hiring for Parts Counter Manager jobs?

Cities in Michigan with the most Parts Counter Manager job openings:

Automotive Parts Counter

Pat Milliken Ford Inc

Redford, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
Pat Milliken Ford will do all it can to promote their employee's growth within the store and offers a wide range of benefits including weekends off for all employees.
Responsibilities:
  • Oversees the parts sales process from customer inquiry to finding the part to invoicing the customer
  • Works with parts manager to locate any parts not in stock
  • Completes special order parts requests for any parts that need to be ordered for the customer
  • Communicates with customer on the status of any parts ordered and notifies them upon delivery to the dealership
  • Performs other duties as assigned
  • Serves as backup to stocking clerk as necessary
  • Communicates with staff and customers in a friendly and professional manner
  • Must follow all company safety policies and procedures
  • Understands and follows federal, state and local regulations applicable to industry

Qualifications:
  • High School Diploma or equivalent required
  • Experience with auto parts sales required
  • People focused and strives to provide great customer service
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Professional appearance and strong work ethic
  • Proficient computer skills preferred
  • Valid and current Driver's License with ability to maintain a good driving record

What We Offer:
  • BCBS for employee and eligible family members (PPO or HMO)
  • Paid vacation after a year
  • Dental
  • Vision
  • 401(K)
  • Collaborative, family environment
  • Promote from within culture