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Parts Counter Manager Jobs in Michigan (NOW HIRING)

Baker Lowell GMC

Parts Counter Rep

Lowell, MI · On-site

Parts Counter Rep Baker Lowell automotive campus is actively seeking a parts counter rep. to assist ... This individual will be assisting the parts managers at both locations with various tasks and ...

Baker Lowell GMC

Parts Counter Rep

Lowell, MI · On-site

Parts Counter Rep Baker Lowell automotive campus is actively seeking a parts counter rep. to assist ... This individual will be assisting the parts managers at both locations with various tasks and ...

Superior Saw

Be Seen First

Parts Counter & Customer Service Representative

Mason, MI · On-site

$20 - $25/hr

Position Summary We are seeking a dependable and customer-focused Parts Counter & Customer Service ... Inventory management experience. *Cash handling and point-of-sale experience. *Problem-solving and ...

Stoops Freightliner

Parts Counter Associate

Traverse City, MI · On-site

$16.25 - $21.25/hr

The Parts Counter Associate serves as the primary point of contact for customers and technicians ... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ...

Royal Oak Ford

Parts Counterperson

Royal Oak, MI

Royal Oak Ford has an opening for a parts counter person. Assisting the shop and retail counters ... Stable Management * Competitive Pay * Medical and dental * Paid vacation * Paid holidays * 401K ...

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Parts Counter Manager information

What does a parts counter manager do?

A Parts Counter Manager oversees the operations of the parts counter in automotive dealerships or repair facilities. They are responsible for managing inventory, supervising staff, assisting customers with parts inquiries and sales, and ensuring the availability of necessary parts for repairs. The role also includes maintaining records, ordering new inventory, and providing excellent customer service. Parts Counter Managers play a key role in ensuring efficient service and supporting the service department's needs.

What are the key skills and qualifications needed to thrive as a parts counter manager?

To thrive as a Parts Counter Manager, you need in-depth knowledge of automotive parts, inventory management, and sales processes, typically supported by experience in automotive retail or a related field. Familiarity with parts catalog software, inventory tracking systems, and point-of-sale (POS) platforms is essential. Strong customer service skills, attention to detail, and leadership abilities help you excel in managing staff and resolving client issues. These skills ensure efficient operations, accurate inventory control, and high customer satisfaction in a fast-paced environment.

How does a parts counter manager collaborate with other departments to ensure efficient inventory management?

A Parts Counter Manager works closely with service technicians, sales teams, and warehouse staff to maintain accurate inventory levels and ensure the timely availability of parts. This collaboration involves regular communication to track high-demand items, quickly address shortages, and coordinate special orders. By fostering strong interdepartmental relationships, the manager can streamline parts procurement, minimize downtime for service jobs, and improve overall customer satisfaction.

How much does a parts counter manager get paid?

A parts counter manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the organization. They often oversee inventory, customer service, and sales in automotive or equipment parts environments, requiring strong communication and organizational skills.

What are the most commonly searched types of Parts Counter jobs in Michigan?

The most popular types of Parts Counter jobs in Michigan are:

What cities in Michigan are hiring for Parts Counter Manager jobs?

Cities in Michigan with the most Parts Counter Manager job openings:

Parts Counter Manager jobs near you

Parts Counter Rep

Baker Lowell GMC

Lowell, MI • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Oversee the parts sales process from start to finish.

  • Communicate with customers and staff regarding parts status, pricing, and order details.

  • Order, locate, and manage parts inventory, including out-of-stock parts and emergency orders.

Job description

Parts Counter Rep
Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts managers at both locations with various tasks and duties. This person will need to be extremely flexible and be willing to fill in whenever necessary as the need arises. This person will need to have reliable transportation, as it will be required for them to move back and forth between the two campuses as needed (within 0.2 miles on each other). Some dealership parts experience is preferred. CDK experience will be very beneficial.
What We Offer:
  • Medical and Dental
  • 401K Plan
  • Paid vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services
  • State-of-the-art, brand new facility with cutting edge technology
  • Shop equipped with the newest technology and equipment
  • Uniforms provided
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Competitive wages

Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Orders out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up

Qualifications
  • Have a High School Diploma or equivalent
  • Have experience with auto parts (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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