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Parts Counter Associate Jobs in Virginia (NOW HIRING)

Miller Toyota

Toyota Parts Professional

Manassas, VA · On-site

Our Parts Counter position is a fun and active customer and associate facing position. This rewarding opportunity allows the candidate to learn both retail and wholesale parts operations. Parts sales ...

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Parts Counter Associate information

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$11

$18

$25

How much do parts counter associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for parts counter associate in Virginia is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.24 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What cities in Virginia are hiring for Parts Counter Associate jobs?

Cities in Virginia with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,059 per year, or $18.3 per hour.

Parts, Accessories & Shipping Associate

CSC Generation

Roanoke, VA • On-site

$14.42 - $16.83/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we've been driven by one mission - to make your next ride your best ride. As a premier powersports retail e-commerce company, we're dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you're not just talking to a salesperson - you're connecting with someone who rides, wrenches, and lives the lifestyle.
As a Parts, Accessories & Shipping Associate at MotoSport.com Roanoke, you'll play a dual role at the heart of our dealership operations - delivering exceptional front-counter service to powersports enthusiasts while keeping our parts, shipping, and receiving functions running smoothly. You'll greet and assist walk-in customers, handle parts requests from the service department, manage special orders, and ensure incoming shipments are accurately received and stocked. The ideal candidate brings a genuine passion for powersports, a customer-first attitude, basic mechanical knowledge of at least one riding segment, and the ability to juggle multiple priorities in a fast-paced dealership environment. This role requires comfort working on your feet, proficiency with Microsoft Office and Google Suite, and the physical ability to lift up to 50 lbs. - all while maintaining the high service standards MotoSport.com is known for.
This position will report into the Parts Manager.
What you get to do:
Customer Sales & Service
  • Greet and assist over-the-counter customers in a friendly, professional manner; prioritize walk-in customers, with telephone customers as secondary priority
  • Achieve monthly and annual sales goals established by management
  • Suggest related items and upsell to ensure customers have everything they need
  • Handle parts and accessories requests from the service department
  • Notify customers of special order arrivals by phone; follow up by postcard if not picked up within 5 business days; escalate to Parts Manager if still unclaimed

Shipping, Receiving & Inventory
  • Receive, inspect, and check in parts and accessories shipments
  • Match and staple purchase orders and bills of lading and forward to the Parts Manager
  • Stock received items accurately and in a timely manner
  • Prioritize and place parts orders to meet service and customer timelines
  • Box and ship special orders to customers

General Operations
  • Abide by all dealership policies, including general housekeeping standards
  • Follow company dress code and maintain a professional appearance at all times
  • Maintain positive, collaborative working relationships with all team members
  • Perform additional duties as assigned to support the overall success of the department and dealership

What you bring:
  • Customer-first mindset with a passion for the powersports industry
  • High School Diploma or equivalent required
  • Minimum six months of service experience in any industry; customer service background preferred
  • Basic mechanical knowledge of at least one powersports segment (Dirt, Street, ATV, Utility ATV, UTV, Cruiser)
  • Basic knowledge of powersports soft goods and gear
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Google Suite (Drive, Sheets, Docs)
  • Strong verbal and written communication skills
  • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment
  • Proactive mindset with creative problem-solving skills

Schedule:
  • Tuesday-Friday 8:45am-6pm and Saturday 8:45am-4pm

Physical Demands & Working Environment
  • Ability to lift up to 50 lbs.
  • May be required to push and/or balance a 600 lb+ recreational vehicle
  • Ability to use a keyboard and computer for extended periods
  • Ability to spend the majority of the workday on your feet
  • Work environment noise level is occasionally loud

Working Conditions: This associate may be exposed to:
This associate may be exposed to:
  • Battery acid
  • Gasoline
  • Chemical cleaning materials
  • Other toxic materials commonly found in a motor vehicle place of business

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Join
  • Pay: $14.42/hour -$16.83/hour + Commission
  • Competitive benefits: Paid time off policies, 401(k), medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About CSC Generation

Sourced by ZipRecruiter

CSC Generation is a multi-brand technology platform based in Merrillville, IN, United States. The organization operates in the retail sector and utilizes technology to save retail companies from going into bankruptcy, while also offering consumers the ability to lease their purchases. Founded by serial entrepreneur, Justin Yoshimura, CSC Generation has leveraged its proprietary technology and customer database to quickly revitalize distressed retail brands. The company's mission revolves around the concepts of reinvention and innovation as it aims to redefine traditional retail and direct-to-consumer models in today's digital age. Notably, the company has, to date, acquired several brands such as DirectBuy, Killion, and most notably, Z Gallerie, growing fast within the e-commerce sector.

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Merrillville, IN, US

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