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Parts Counter Associate Jobs in Virginia (NOW HIRING)

Camping World

Parts Associate

Ashland, VA · On-site

$30K - $60K/yr

The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments.

Camping World Holdings, Inc.

Parts Associate

Manassas, VA · On-site

$30K - $60K/yr

The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments.

Camping World

Parts Associate

Manassas, VA · On-site

$30K - $60K/yr

The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments.

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All JobsParts Counter Associate JobsParts Counter Associate Jobs in Virginia

Parts Counter Associate information

See Virginia salary details

$11

$18

$25

How much do parts counter associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for parts counter associate in Virginia is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.24 per hour, depending on experience, location, and employer.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

Is a parts counter associate a hard job?

A parts counter associate's job involves customer service, inventory management, and using computer systems to locate and order parts. The role can be physically demanding and requires attention to detail, but it is generally considered manageable with proper training and experience.

What cities in Virginia are hiring for Parts Counter Associate jobs?

Cities in Virginia with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,059 per year, or $18.3 per hour.

Assistant Parts Manager

Pohanka Automotive Group

Chantilly, VA • On-site

Full-time

Retirement, PTO

Re-posted 2 days ago

Pohanka Automotive Group rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

100th of 155 rated car dealerships

Job description

Pohanka Automotive Group is looking for an Assistant Parts Manager to join our team. Great opportunity to bring your experience and skills to our company and build a career in parts management.

Benefits/What We Offer:

  • 401K including a company match
  • Paid vacation up to two weeks
  • Full Benefits
  • State of the art technology

Responsibilities:

  • assist the parts manager,  department personnel and retail and wholesale customers.
  • Accomplish objectives through the use of proper purchasing procedures and inventory control.
  • Handle the parts inventory 
  • Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
  • Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.
  • Handle and resolve customer complaints courteously and professionally.
  • Keep up-to-date on manufacturer warranty, policy, and return procedures.
  • Knowledge and compliance with the federal, state, and local regulations that affect operation.
  • Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy.
  • Hire, train, motivate, counsel and monitor the performance of all parts department staff.
  • Ensure that incoming inventory is stocked in the correct location.
  • Maintain a stabilized inventory consistent with the requirements of the defined areas.
  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
  • Implement & carry out safety requirements.
  • Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications:

  • 2+ years of related experience in an automotive parts management position preferred
  • CDK DMS system experience a plus.
  • Excellent customer service skills
  • Professional appearance and work ethic
  • High school diploma or equivalent
  • Detail oriented and organized
  • Valid driver's license and clean driving record

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential! 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What Pohanka Automotive Group employees say

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