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Parts Counter Associate Jobs in Massachusetts (NOW HIRING)

asburyauto

Parts Counter - Hyundai Auburn

Auburn, MA · On-site

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

asburyauto

Parts Counter - BMW Sudbury

Sudbury, MA

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

asburyauto

Parts Counter - BMW Sudbury

Sudbury, MA · On-site

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

asburyauto

Parts Counter - Hyundai Auburn

Auburn, MA

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

Koopman Lumber

Power Shop Counter Associate

Uxbridge, MA · On-site

$16 - $18/hr

Power Shop Counter Associate FT Uxbridge, MA Power Shop Pay: Starting at $18.00 per hour Schedule ... Organize parts, tools, and equipment within the shop * Communicate with customers regarding service ...

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Parts Counter Associate information

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.

What are the most commonly searched types of Parts Counter jobs in Massachusetts?

The most popular types of Parts Counter jobs in Massachusetts are:

What are popular job titles related to Parts Counter Associate jobs in Massachusetts?

For Parts Counter Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Parts Counter Associate jobs in Massachusetts look for?

The top searched job categories for Parts Counter Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Parts Counter Associate jobs?

Cities in Massachusetts with the most Parts Counter Associate job openings:

Parts Counter Associate jobs near you

Parts Associate, Balise Ford

BALISE MOTOR SALES MASTER

Wilbraham, MA • On-site

$17.50 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

Parts Counter Associate
The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.
Job Description:
  • Handling parts payment collection and making sure all parts are billed correctly through service department, mechanical and collision repair
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Help retail counter and wholesale customers identify and purchase the correct parts or accessories using electronic catalogs or parts manuals
  • Process warranty parts claims and returns according to manufacturer and dealership policies
  • Use computerized catalogs and inventory systems to look up part numbers, check stock levels, and place orders for out-of-stock items
  • Receive, unpack, and store incoming shipments, verify quantities and updating records in a timely manner
  • Answer phone calls providing parts price quotes and other inquiries
  • Issue correct parts and supplies to service technicians to support repairs
  • Prepare and ship parts orders to customers or other locations, following proper packaging to prevent damage
  • Follow up on back-ordered parts and ensure timely delivery to maintain workflow
  • Notify service personnel and retail customers when special-ordered parts orders arrive
  • Keep the parts counter and stockroom clean, organized, and well-stocked replenishing inventory daily
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds

Benefits Include:
  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Qualifications:
  • Previous parts counter, inventory or related automotive experience is required
  • Excellent customer service skills
  • Attention to detail is crucial to ensure parts are researched and stored correctly, and all records are accurate
  • Operating a forklift in warehouse or dealership settings for receiving, stocking, and moving inventory is preferred, but not required

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