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Auto Parts Store Jobs in Massachusetts (NOW HIRING)

Ayer Auto Parts Napa

Counter Sales - Napa Auto Parts

Ayer, MA · On-site

$18.25 - $23.50/hr

Join the winning team at your local NAPA Auto Parts Store! NAPA Auto Parts Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long ...

NAPA Auto Parts

Automotive Parts Counter

Ipswich, MA · On-site

$17 - $20/hr

At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our family owned and operated business has been delivering top-notch customer service and quality ...

NAPA Auto Parts

Automotive Parts Counter

Ipswich, MA · On-site

$17 - $20/hr

At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our family owned and operated business has been delivering top-notch customer service and quality ...

NAPA Auto Parts

Automotive Parts Counter

Ipswich, MA

$17 - $20/hr

At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our family owned and operated business has been delivering top-notch customer service and quality ...

Genuine Parts Company

Store Counter Sales

Pittsfield, MA · On-site

$20.25/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our ... Provide auto parts answers and solutions for our retail and wholesale customers in person at the ...

Genuine Parts Company

Store Counter Sales

Framingham, MA · On-site

$19.25/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our ... Provide auto parts answers and solutions for our retail and wholesale customers in person at the ...

GPC - Genuine Parts Company

Store Counter Sales

Salem, MA · On-site

$20.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our ... Provide auto parts answers and solutions for our retail and wholesale customers in person at the ...

Genuine Parts Company

Store Manager

Saugus, MA · On-site

$78K/yr

We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: * Love Retail * Can consistently demonstrate true ...

Advance Auto Parts

Retail Parts Pro

Maynard, MA · On-site

The role has expert knowledge of store systems, advanced automotive system knowledge and part ... Advance Auto Parts-Home California Residents click below for Privacy Notice:

GPC - Genuine Parts Company

Store Manager

Saugus, MA

$78K/yr

We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you: * Love Retail * Can consistently demonstrate true ...

Genuine Parts Company

Counter Service

Boston, MA · On-site

$16/hr

Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts * High School Diploma or GED. Technical or Trade school courses or degree

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All JobsAuto Parts Store JobsAuto Parts Store Jobs in Massachusetts

Auto Parts Store information

See Massachusetts salary details

$26.8K

$45K

$68.8K

How much do auto parts store jobs pay per year?

As of Aug 24, 2026, the average yearly pay for auto parts store in Massachusetts is $45,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $49,100.00 per year, depending on experience, location, and employer.

What do employees at an auto parts store do?

Employees at an auto parts store assist customers in finding and purchasing the correct automotive parts and accessories for their vehicles. Their duties often include answering questions about parts compatibility, processing sales transactions, stocking shelves, and sometimes offering basic advice on installation or vehicle maintenance. They may also handle special orders and returns, maintain inventory, and ensure the store is organized and clean. Good customer service and some technical automotive knowledge are important in this role.

What are the key skills and qualifications needed to thrive as an auto parts store associate, and why are they important?

To thrive as an Auto Parts Store Associate, you typically need a solid understanding of automotive systems, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, automotive catalog software, and inventory tracking tools is essential. Strong communication, problem-solving abilities, and attention to detail help you provide accurate recommendations and build rapport with customers. These skills ensure efficient store operations, customer satisfaction, and repeat business in a competitive retail environment.

What are some common challenges faced by employees working in an auto parts store, and how can they be addressed?

Employees in an auto parts store often face challenges such as keeping up with a wide range of product knowledge, managing inventory efficiently, and assisting customers with varying levels of automotive expertise. To address these challenges, ongoing training is essential, both on product updates and customer service techniques. Team collaboration is also important, as staff frequently work together to locate parts, solve customer issues, and maintain store organization. A supportive work environment and clear communication among team members can make these challenges more manageable and lead to greater job satisfaction.

What is the difference between Auto Parts Store vs Auto Parts Technician?

AspectAuto Parts StoreAuto Parts Technician
Required CredentialsBasic knowledge, retail/customer service skillsTechnical certifications, ASE certification often preferred
Work EnvironmentRetail store, customer-facingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto parts retailers, auto supply storesAuto repair shops, service centers
Common Search & Comparison IntentBuying auto parts, retail jobsRepair work, technical roles in auto industry

Auto Parts Stores primarily focus on retail sales of auto parts and customer service, requiring basic knowledge and retail skills. Auto Parts Technicians, on the other hand, perform hands-on repairs and diagnostics, often needing technical certifications. While both roles are integral to the auto industry, they differ significantly in work environment and job responsibilities.

What are the most commonly searched types of Auto Parts Store jobs in Massachusetts?

The most popular types of Auto Parts Store jobs in Massachusetts are:

What cities in Massachusetts are hiring for Auto Parts Store jobs?

Cities in Massachusetts with the most Auto Parts Store job openings:

Auto Parts Store jobs near you
Infographic showing various Auto Parts Store job openings in Massachusetts as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,019 per year, or $21.6 per hour.

Counter Sales - Napa Auto Parts

Ayer, MA

Ayer Auto Parts Napa
See more jobs at Ayer Auto Parts Napaexternal

$18.25 - $23.50/hr

Full-time

Re-posted 26 days ago

Job description

Company Description

Independently Owned and Operated, Serving our customers for over 35 years providing friendly and helpful customer service.

Job Description

Are you looking for a great opportunity to gain the NAPA KnowHow? Join the winning team at your local NAPA Auto Parts Store!
NAPA Auto Parts Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers. Our KnowHow is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality
Primary responsibilities include:

  • Assist customers with their auto parts questions and needs, either in person or via the telephone
  • Handle cash and other purchasing transactions
  • Operate the electronic and paper cataloging system to retrieve up to date parts information
  • Effectively communicate features, benefits and warranty policy information to customers
  • Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

Required skills include:

  • Must be at least 18 years old
  • High School diploma or equivalent
  • Prior automotive background or knowledge, ASE Certification is a plus
  • Ability to work flexible schedule to include some weekends, evenings and holidays
  • Must enjoy working with people in a fast paced and exciting environment

We are proud of our NAPA team and ready to share the KnowHow! Apply to start your career with your local NAPA Auto Parts store today.

Qualifications

Automotive knowledge; excellent customer service skills; ability to lift 50 pounds; bend/squat to floor level shelving; climb steps/ladders; stand for long periods of time; have a good driving record to be a back up delivery driver if needed.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply