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Partnership Success Manager Jobs in Ohio (NOW HIRING)

Capital One

Dealer Success Manager

Columbus, OH · On-site

Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a ... This role requires an extremely high-level partnership with your POD counterparts to collectively ...

dLocal

As our Customer Success Manager, you'll play a key role in building and nurturing strong ... You'll be the trusted partner they rely on - guiding them, supporting them, and helping them get ...

Deloitte

Deployment Success Manager

Cleveland, OH

... affect customers, partners, constituents, and the workforce. Recruiting for this role ends on ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

MRI Software

Client Success Manager I

Cleveland, OH · On-site

We are seeking a proactive and personable Client Success Manager (CSM) to nurture long-term ... our partners and our clients. Amazing growth requires amazing employees. Are you up to the ...

MRI Software

Client Success Manager I

Cleveland, OH · On-site

We are seeking a proactive and personable Client Success Manager (CSM) to nurture long-term ... our partners and our clients. Amazing growth requires amazing employees. Are you up to the ...

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All JobsPartnership Success JobsPartnership Success Manager JobsPartnership Success Manager Jobs in Ohio

Partnership Success Manager information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do partnership success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for partnership success manager in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What are popular job titles related to Partnership Success Manager jobs in Ohio? For Partnership Success Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Partnership Success Manager jobs in Ohio look for? The top searched job categories for Partnership Success Manager jobs in Ohio are:
What cities in Ohio are hiring for Partnership Success Manager jobs? Cities in Ohio with the most Partnership Success Manager job openings:
Partnership Success Manager jobs near you
Infographic showing various Partnership Success Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Dealer Success Manager

Capital One

Columbus, OH • On-site

Full-time

Posted 8 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Dealer Success Manager
Dealer Success Manager (DSM)
As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives.
You are instrumental in expanding our footprint by contributing to and supporting the POD's efforts in gaining and retaining Navigator Platform subscribers. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value of our technology and processes, which has a direct impact on the company's bottom line. You will play a key role in Capital One's technology and relationship evolution.
We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues quickly.
Key Responsibilities:
  • Strategic POD Partnership: Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
  • Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes:
  • Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process.
  • Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization.
  • Product and Process troubleshooting, specifically relating to Navigator Platform.
  • Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.

Travel:
This position will be traveling up to 50% within the metro area of Columbus, OH.
Basic Qualifications:
  • High School diploma, GED or equivalent certification
  • At least 1 year of experience in Process Management
  • At least 1 year of experience in Relationship management

Preferred Qualifications:
Bachelors Degree
2+ years of experience in Process Management
2+ years of experience in Relationship management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Columbus, OH: $109,900 - $125,400 for Dealer Success Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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