1

Partner Support Engineer Jobs in Ohio (NOW HIRING)

The Role The Sales Solutions Engineer will be a crucial member of our sales team, facilitating ... It is key to supporting the growth of our US partner strategy by providing extended partner support ...

The Role The Sales Solutions Engineer will be a crucial member of our sales team, facilitating ... It is key to supporting the growth of our US partner strategy by providing extended partner support ...

Showing results 21-40

Partner Support Engineer information

What is a partner support engineer?

A Partner Support Engineer is a technical professional who provides support and guidance to a company's business partners, such as vendors, resellers, or technology integrators. They help partners troubleshoot issues, implement products or solutions, and ensure successful integration with the company’s systems or services. Their role blends technical problem-solving with customer service skills, aiming to build strong, productive relationships with partners. They often act as a liaison between the partner and the company’s internal technical teams.

How does a partner support engineer typically collaborate with external partners and internal teams?

Partner Support Engineers regularly act as a bridge between external partners and internal technical or product teams. They are responsible for understanding partner needs, troubleshooting technical issues, and communicating solutions or updates effectively. This role often involves participating in regular status meetings, providing technical documentation, and escalating complex problems to development or engineering teams when necessary. Successful Partner Support Engineers foster positive relationships by ensuring timely resolutions and clear, professional communication.

What are the key skills and qualifications needed to thrive as a partner support engineer, and why are they important?

To thrive as a Partner Support Engineer, you need a solid background in computer science or IT, strong troubleshooting skills, and experience in customer or technical support roles. Familiarity with CRM platforms, ticketing systems, cloud services, and relevant certifications such as CompTIA or Microsoft are often required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively resolve partner issues and build strong relationships. These skills ensure timely, high-quality support, fostering partner satisfaction and long-term business growth.

What is the difference between Partner Support Engineer vs Customer Support Engineer?

AspectPartner Support EngineerCustomer Support Engineer
Required credentialsTechnical certifications, relevant engineering or IT backgroundTechnical knowledge, customer service skills
Work environmentCollaborates with partners, technical teams, and clientsInteracts directly with end-users and customers
Employer and industry usageTech companies, SaaS providers, hardware vendorsBroadly used across tech, software, and hardware sectors
Common search intentPartner support roles, technical partner assistanceCustomer support careers, troubleshooting roles

The main difference is that a Partner Support Engineer focuses on supporting partners and technical collaborations, often working closely with other businesses. In contrast, a Customer Support Engineer primarily assists end-users or customers directly. Both roles require technical skills, but their target audiences and work environments differ significantly.

What cities in Ohio are hiring for Partner Support Engineer jobs?

Cities in Ohio with the most Partner Support Engineer job openings:

Infographic showing various Partner Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 77% Full Time, 9% Temporary, and 14% Contract. Highlights an 87% In-person, and 13% Remote job distribution.

Labvantage LIMS Support Engineer

Cincinnati, OH

United Airlines
Aviation • 10K+ employees

$73K - $174K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 343 frontline employees who took The Breakroom Quiz


Job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. 

Location

This is a Remote Role.

About the job you're considering

The LabVantage LIMS Support Engineer provides technical and functional support, configuration, troubleshooting, and enhancement activities for the LabVantage LIMS system.

Your Role
  • Provide L1/L2 support for LIMS issues.
  • Troubleshoot SQL, Java, Groovy, and configuration issues.
  • Configure master data, workflows, templates.
  • Support integrations and validation activities.
  • Assist in upgrades, patches, and release management.
Your Skills and Experience
  • We are looking for Bachelor's in IT, Pharma, Chemistry, Biotech.
  • We are looking for 4-7 years of LabVantage LIMS experience.
  • Knowledge of lab workflows: QC, QA, Stability.
  • Skills in SQL, Java/Groovy, API/Web Services, Bartender, Talend
  • Hands on experience in Labvantage LIMS configuration and enhancements.
  • LabVantage certification preferred.

The base compensation range for this role in the posted location is: $73,150 - $174,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


United Airlines logo

About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media