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Partner Success Manager Jobs in Seattle, WA (NOW HIRING)

RealNetworks

Customer Success Manager

Seattle, WA · Remote

$100K/mo

The SAFR business is looking for a proactive Customer Success Manager to join our team. This role ... early, and partner internally to support retention and renewal efforts. * Customer Advocacy:

Avante

Customer Success Manager

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Retirement

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers ... In this role, you're the strategic partner for our customers to ensure they see ongoing, measurable ...

Clean Power Research

Group Customer Success Manager

Bellevue, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail ... Drive team performance while serving as an active hiring partner-defining role needs, participating ...

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor ...

RealNetworks LLC

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

The SAFR business is looking for a proactive Customer Success Manager to join our team. This role ... early, and partner internally to support retention and renewal efforts. * Customer Advocacy:

New

RealNetworks

Customer Success Manager

Seattle, WA · On-site

$75K - $100K/yr

The SAFR business is looking for a proactive Customer Success Manager to join our team. This role ... early, and partner internally to support retention and renewal efforts. * Customer Advocacy:

New

Amazon

Customer Success Manager, Consumables

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor ...

Humanly

Customer Success Manager - SMB

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get ... You'll be a trusted partner to customers--building relationships, helping them adopt the product ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

Brex

Enterprise Customer Success Manager

Seattle, WA · On-site

$132K - $166K/yr

What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex's largest customers by partnering with CFOs, Controllers, and finance ops teams to ...

Impact Inc

Customer Success Manager, Enterprise

Seattle, WA · On-site

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager, Enterprise New York; Santa Barbara; Seattle; Columbus About Impact.com ... Impact.com is the world's leading commerce partnership marketing platform, transforming the way ...

Humanly

Customer Success Manager - SMB

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly ... You'll be a trusted partner to customers-building relationships, helping them adopt the product ...

Humanly

Customer Success Manager - SMB

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly ... You'll be a trusted partner to customers-building relationships, helping them adopt the product ...

Amazon

Customer Success Manager, Fashion & Fitness

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Seattle, WA

Partner Success Manager information

See Seattle, WA salary details

$37K

$94.5K

$159.3K

How much do partner success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for partner success manager in Seattle, WA is $94,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $112,700.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Seattle, WA?

For Partner Success Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Seattle, WA look for?

The top searched job categories for Partner Success Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Partner Success Manager jobs?

Cities near Seattle, WA with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,529 per year, or $45.4 per hour.

Customer Success Manager

RealNetworks

Seattle, WA • Remote

$100K/mo

Full-time

Posted 4 days ago

Job description

Company Overview:  
SAFR  from RealNetworks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance. Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives. 
 
Position Overview:  

Location: Remote in the US, West Coast preferred.
The SAFR business is looking for a proactive Customer Success Manager to join our team. This role is responsible for ensuring a seamless and successful experience for our SaaS (Software-as-a-Service) and HaaS (Hardware-as-a-Service) customers. You’ll serve as the primary point of contact, helping customers realize value from our solutions, drive adoption, and ensure satisfaction and retention. If you’re energized by helping customers succeed and are passionate about delivering value, this is the role for you!
 

What you’ll do: 

  • Customer Onboarding: Guide new customers through implementation and setup, establish success expectations and milestones, and ensure a smooth transition into ongoing adoption.
  • Account Management: Serve as the primary contact for a portfolio of customers, proactively managing relationships and needs.
  • Customer Engagement & Value Realization: Establish a proactive customer cadence to review performance, usage, KPIs, business outcomes, questions, and feedback; identify opportunities to increase adoption and ensure customers are realizing measurable value from SAFR Guard.
  • Product Adoption: Promote best practices and proactively identify opportunities to increase adoption, engagement, and customer value across SAFR Guard features and capabilities.
  • Issue Resolution: Collaborate with technical support and product teams to resolve customer concerns and ensure a timely, high-quality resolution.
  • Customer Health, Retention & Renewals: Proactively monitor customer health, identify engagement or adoption gaps and churn risks early, and partner internally to support retention and renewal efforts.
  • Customer Advocacy: Actively solicit customer feedback, understand the business need behind requests, identify recurring themes, and represent the Voice of the Customer internally to help inform product improvements and priorities.
  • Customer Insights & Reporting: Review and communicate customer performance, usage trends, success milestones, and measurable outcomes, while maintaining accurate customer records and commitments in the appropriate source-of-truth systems.
  • Record Management and organization: Review incidents for context and relevant applicable policy and procedures, exercise sound judgement in the execution of duties and responsibilities.
     

What we are looking for: 

  •  3+ years in Customer Success or Client Services with B2B SaaS solutions strongly preferred.
  • Retail loss prevention / asset protection experience.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Strong organizational skills and discipline in documenting customer interactions, commitments, health, and outcomes so information remains accurate and accessible across the team.
  • Track record of executing effective onboarding, renewal, and retention strategies that deliver measurable customer outcomes.
  • Ability to manage multiple customer accounts and projects simultaneously.
  • Comfortable working cross-functionally with technical and non-technical teams.
  • Self-starter who thrives in a fast-paced, evolving environment.
  • Technical aptitude, preferred

Salary range for this position: $75K-$100K/year 
RealNetworks is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status. We participate in E-Verify. 

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