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Partner Success Manager Jobs in Philadelphia, PA

Aquent

Senior Partner Success Manager

Conshohocken, PA · On-site +1

$100K - $130K/yr

As a key contributor, you will drive the success of a vital portfolio of partners, directly impacting business growth and ensuring exceptional client experiences. This isn't just about managing ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Wilmington, DE · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Wilmington, DE · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Wilmington, DE · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Act as a proactive, consultative partner aligned to customer use cases, desired outcomes, and ...

Aria Systems

Customer Success Manager

Philadelphia, PA · Remote

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Act as a proactive, consultative partner aligned to customer use cases, desired outcomes, and ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Act as a proactive, consultative partner aligned to customer use cases, desired outcomes, and ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Philadelphia, PA

Partner Success Manager information

See Philadelphia, PA salary details

$32.8K

$83.8K

$141.3K

How much do partner success manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for partner success manager in Philadelphia, PA is $83,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Philadelphia, PA?

For Partner Success Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Philadelphia, PA look for?

The top searched job categories for Partner Success Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Partner Success Manager jobs?

Cities near Philadelphia, PA with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $83,819 per year, or $40.3 per hour.

Senior Partner Success Manager

Conshohocken, PA • On-site, Remote

Aquent
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Aquentexternal

$100K - $130K/yr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Placement Type:
Permanent
Salary:
$100,000-130,000 Salary
Plus bonus of $15-20K annually
Start Date:
Sep 14, 2026
Are you ready to make a significant impact on the future of professional service delivery? This pivotal role offers the chance to directly influence business growth and client success by shaping strategic partnerships through data-driven insights and robust collaboration. You will be instrumental in fostering strong relationships, optimizing performance, and identifying new avenues for growth, directly influencing the company's trajectory and the success of its partners.
Aquent is thrilled to partner with a dynamic and rapidly growing organization that stands at the forefront of optimizing professional service delivery. This innovative company collaborates with legal professionals to enhance operational efficiency and client outcomes, leveraging cutting-edge data analysis and strategic relationship management.
About The Opportunity
We are seeking a highly analytical and proactive individual to take on a pivotal role in managing strategic partnerships. As a key contributor, you will drive the success of a vital portfolio of partners, directly impacting business growth and ensuring exceptional client experiences. This isn't just about managing accounts; it's about shaping the future of service delivery through data-driven insights and robust collaboration. You will be instrumental in fostering strong relationships, optimizing performance, and identifying new avenues for growth within your portfolio, directly influencing the company's trajectory and the success of its partners.
What You Will Own
  • Manage a portfolio of professional firm partners, developing a deep understanding of their performance, operations, and alignment with the company's service model.
  • Analyze key metrics (e.g., conversion rates, drop rates, case flow, service fees) to identify trends, diagnose issues, and drive performance improvements.
  • Proactively identify risks or inefficiencies and address them before they escalate.
  • Lead onboarding of new partners, clearly communicating the company's evaluation model, expectations, and processes.
  • Evaluate potential new partners, assessing fit based on performance, operations, and client outcomes.
  • Serve as a primary point of contact for partners, building strong, collaborative relationships while maintaining accountability to performance standards.
  • Hold partners accountable through direct, data-driven conversations, including addressing underperformance and driving corrective action.
  • Collaborate cross-functionally with intake, operations, legal, and business development teams to ensure smooth case flow and accurate reporting.
  • Monitor case progress and partner decision-making to minimize operational and legal risk.
  • Identify and implement process improvements to enhance efficiency, scalability, and outcomes.
  • Take full ownership of your portfolio, making sound decisions independently and escalating when appropriate.

What You Bring
Must-Have Qualifications:
  • Bachelor's degree required.
  • 7+ years of experience in account management, client success, partnerships, or similar roles.
  • Experience managing performance metrics and driving outcomes through data.
  • Experience working cross-functionally in a fast-paced, growth-focused environment.
  • Strong written and verbal communication skills.
  • Ability to prioritize effectively and execute with speed.

Nice-to-Have Qualifications:
  • Experience in legal, personal injury, or professional services environments.
  • Experience in high-growth or high-volume organizations.
  • Familiarity with evaluation models or referral-based business structures.
  • Comfort building processes in evolving or startup-like environments.

Why Join Us
We believe in building something lasting, and that starts with our people. This is a place where competence, character, and a proactive mindset are highly valued. You'll thrive in an environment that encourages you to embrace change, constantly asking "what's next?" We foster a culture of commitment, where teammates have each other's backs, and positive, professional, solutions-oriented energy is the norm. If you're someone who takes full ownership, follows through, and treats the business like it's your own, you'll fit right in. We move with urgency, thrive under high expectations, and are motivated by growth and impact. This is your opportunity to contribute meaningfully and grow your career in a fast-paced, evolving industry.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Legal Services
Other Requirements
Benefits include: Medical, dental, and vision insurance, 401(k) with 4% company match, HSA, life insurance, disability coverage, paid time off (17 days to start), and parental leave.
Eligible for performance-based bonus (approx $15-20K annually, paid out quarterly). Base salary of $100-130K, DOE.

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