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Partner Success Manager Jobs in Edgewater, MD (NOW HIRING)

Enhesa

Customer Success Manager

Washington, DC · On-site

The Customer Success Manager partners closely with Account Management, which owns commercial negotiations, so that renewals are a natural outcome of the value delivered throughout the year. Core ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

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Client Success Manager

Washington, DC · On-site

$60K - $72K/yr

Client Success Manager Reports to: Principal of Content and Client Partnerships Classification ... We partner closely with accomplished leaders to define what they want to be known for, translate ...

Enhesa

Customer Success Manager

Washington, DC · On-site

As a trusted partner, we empower the global business community with the insight to act today and ... The Customer Success Manager partners closely with Account Management, which owns commercial ...

Bitdefender

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat ... partnership growth. This position requires excellent communication and relationship-management ...

Platform9

Customer Success Manager

Washington, DC · On-site

As a founding member of the Customer Success function, you will partner closely with Customer ... Manage special projects as assigned (onboarding improvements, customer success process design ...

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers--ensuring they're set up for success, using the platform effectively ...

Citian

Customer Success Manager

Washington, DC · On-site

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

Genlogs

Customer Success Manager

Washington, DC · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next ... Drive renewals and expansion opportunities while partnering with Sales on larger opportunities.

Citian

Customer Success Manager

Washington, DC · On-site

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

Culture Fits

Customer Success Manager

Columbia, MD · On-site

Customer Success Manager (MSP / Technology Services) Position Summary We are seeking a highly ... Continuously identify ways to improve the client experience and strengthen partnerships * Present ...

AST SpaceMobile

Partner Success Center Agent

Lanham, MD · On-site

$15 - $19.75/hr

Manage customer expectations during major incidents, restoration activities, or prolonged outages. Documentation, Audit & Governance Support * Maintain complete and accurate incident records ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Edgewater, MD

Partner Success Manager information

See Edgewater, MD salary details

$31.5K

$80.6K

$135.9K

How much do partner success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for partner success manager in Edgewater, MD is $80,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What job categories do people searching Partner Success Manager jobs in Edgewater, MD look for?

The top searched job categories for Partner Success Manager jobs in Edgewater, MD are:

What cities near Edgewater, MD are hiring for Partner Success Manager jobs?

Cities near Edgewater, MD with the most Partner Success Manager job openings:

Partner Success Manager jobs near you

Senior Enterprise Partner Success Manager

GiveCampus

Washington, DC • On-site

Full-time

Posted 3 days ago

New

Job description

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we're also practitioners of Sustainable Growth: we've made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we've been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees–the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.

While we operate at meaningful scale, we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans–including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you'll fit right in.


Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.

GiveCampus is looking for an Senior Enterprise Partner Success Manager to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.

Responsibilities will include:

  • Own a portfolio of 10–15 Enterprise accounts selected for significant growth potential and organizational complexity, as the primary GiveCampus relationship owner end to end.
  • Build and sustain executive-level relationships with AVPs, VPs of advancement, and other senior stakeholders — deep enough to operate as a trusted advisor, not a vendor contact.
  • Develop and execute account growth strategy for each partner: in close partnership with BD you are spotting expansion opportunities across product lines (online giving, events, volunteer management, platform capabilities), building the internal business case within the partner's org, and collaborating with BD on closing expansion.
  • Maintain command of each account's org structure, budget cycle, political landscape, and current product footprint well enough to anticipate needs before they're raised.
  • Partner cross-functionally with Sales, Product, and Support to clear obstacles to growth and ensure the partner experience matches the level of investment we're making in the relationship.
  • Build the case for, hire, and manage two junior-level Partner Success Associates once portfolio scope justifies it — delegating day-to-day product-line support so you can stay focused at the strategic and executive level.
  • Report on account health, growth pipeline, and expansion forecasting to Partner Success leadership.
  • Shape how GiveCampus builds Enterprise account strategy going forward — this role is the model for what comes next.

What we are looking for:

  • Higher-ed advancement domain expertise — command of institutional org structures, budget cycles, and advancement priorities at complex universities and systems
  • GiveCampus product mastery — able to become a genuine expert across the platform (online giving, gift officer, events, volunteer management, platform capabilities), translate that into clear value for non-technical stakeholders, and hold their own in deeper technical conversations when needed
  • Account strategy and forecasting — able to build and execute account growth plans, spot expansion opportunities across product lines, and report on pipeline/health metrics
  • Commercial/business-case building — translating expansion opportunity into a structured internal business case a partner's finance or leadership team will actually approve
  • Executive relationship-building — building "first-name, texting-basis" trust with AVPs/VPs, not just quarterly-check-in rapport
Ready to apply?

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At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.

GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.