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Partner Success Manager Jobs in Illinois (NOW HIRING)

Renterra

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the ... Partner with customers immediately post-sale to guide them through pre-onboarding and ...

Built

Customer Success Manager

Chicago, IL · On-site

$70K - $80K/yr

Partner cross-functionally with Account Management, Sales, Product, and Support to deliver a seamless customer experience What you need * Experience in a customer-facing role such as customer success ...

Letter AI

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform ... Actively gather customer feedback and partner with the product team to continuously improve the ...

Meltwater

Customer Success Manager

Chicago, IL · On-site

$80K - $107K/yr

Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at ... Seamlessly partner with the Account Manager team to identify upselling and cross-selling ...

Circadia Health

Customer Success Manager

Chicago, IL

$120K - $180K/yr

If you've spent your career partnering with healthcare organizations, navigating complex ... As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The ...

Circadia Health

Customer Success Manager

Chicago, IL · On-site

$120K - $180K/yr

If you've spent your career partnering with healthcare organizations, navigating complex ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

SPINS

Customer Success Manager

Chicago, IL · On-site +1

$80K - $90K/yr

Customer Success Manager The Customer Success Manager will manage relationships and accounts with ... This individual will be working directly with the spectrum of Analysts to Managing Partners to ...

MARKT-PILOT GmbH

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager MARKT-PILOT is a high-growth SaaS company helping industrial machinery ... In this role, you will act as a trusted advisor, partnering with key stakeholders to drive adoption ...

HealthJoy

Customer Success Manager

Chicago, IL · On-site +1

You will partner with Product Solutions Consultants and other senior leaders to conduct deep ... Demonstrated success managing customer retention and account growth within a book of business, or ...

Built In

Customer Success Manager

Chicago, IL

$70K - $80K/yr

We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Partner cross-functionally with Account Management, Sales, Product, and Support to deliver a ...

Circadia Health

Customer Success Manager

Chicago, IL · On-site

$120K - $180K/yr

If you've spent your career partnering with healthcare organizations, navigating complex ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Circadia Health

Customer Success Manager

Chicago, IL · On-site

$120K - $180K/yr

If you've spent your career partnering with healthcare organizations, navigating complex ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Reveal

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of Reveal management to retain ...

Reveal

Customer Success Manager

Chicago, IL

$87K - $103K/yr

Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of Reveal management to retain ...

Reveal USA

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of Reveal management to retain ...

Sales Jobs Inc

Customer Success Manager

Chicago, IL · On-site

$70K - $80K/yr

We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Partner cross-functionally with Account Management, Sales, Product, and Support to deliver a ...

ECP

Customer Success Manager

Chicago, IL · Remote

Partner and communicate cross-functionally with internal teams to ensure world-class experiences ... manage customer concerns and needs Requirements * Experience in SaaS Success/Inside Sales: 2-5 ...

SPINS

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager Chicago, IL / Remote For over 20 years, SPINS has been a leader in ... This individual will be working directly with the spectrum of Analysts to Managing Partners to ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Illinois

Partner Success Manager information

See Illinois salary details

$31.5K

$80.5K

$135.7K

How much do partner success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for partner success manager in Illinois is $80,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $95,900.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are the most commonly searched types of Partner Success jobs in Illinois?

The most popular types of Partner Success jobs in Illinois are:

What are popular job titles related to Partner Success Manager jobs in Illinois?

For Partner Success Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Illinois look for?

The top searched job categories for Partner Success Manager jobs in Illinois are:

What cities in Illinois are hiring for Partner Success Manager jobs?

Cities in Illinois with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $80,491 per year, or $38.7 per hour.

Customer Success Manager

Renterra

Chicago, IL • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Customer Success Manager (CSM)

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term success. Your primary responsibility is to get customers up and running successfully, ensuring they are properly set up, trained, and confident using Renterra in their day-to-day operations.

You will partner closely with customers during implementation and training, then continue to manage the relationship post–go-live to drive adoption, retention, and growth. This role blends onboarding, enablement, relationship management, and proactive support, and is central to delivering an exceptional customer experience. This is a Chicago-based, hybrid role.

Pre-Onboarding, Setup & Go-Live
  • Partner with customers immediately post-sale to guide them through pre-onboarding and implementation
  • Lead system setup and configuration alongside customers, ensuring Renterra is tailored to their business workflows
  • Conduct live training sessions to educate customers on core functionality and best practices
  • Ensure customers successfully go live and feel confident using Renterra in their daily operations
  • Identify risks early in the onboarding process and proactively address them
  • Occasionally assist with in-person, onsite implementations when necessary
Ongoing Customer Success & Support
  • Own long-term relationships for a portfolio of customers and serve as their primary point of contact
  • Proactively monitor customer usage, engagement, and health indicators
  • Lead ongoing check-ins and success reviews with customers
  • Respond to customer questions and coordinate with support, product, and engineering as needed
  • Advocate for customers internally while setting clear expectations
Retention, Growth & Feedback
  • Manage renewals and work to maximize retention and long-term value
  • Identify opportunities for expansion and execute upsells through additional products, features, or increased usage
  • Gather and synthesize customer feedback to inform product improvements and roadmap decisions
  • Partner closely with product and engineering teams to represent the voice of the customer
Qualifications
  • 3+ years of experience in Customer Success, Implementation, Onboarding, or Account Management at a SaaS company
  • Strong experience leading customer onboarding, setup, training, and go-live processes
  • Excellent communication and presentation skills
  • Proven ability to manage multiple customers and projects simultaneously
  • Comfortable balancing customer success with commercial outcomes, including renewals, upsells, and cross-sells
  • Comfortable working in a fast-paced, startup environment
  • Strong problem-solving skills and a customer-first mindset
  • Experience with SMB customers is a plus
  • Familiarity with the equipment rental, construction, or asset-heavy industries is a plus, but not required
  • Must be based in the Chicago area and able to work from the office in a hybrid capacity
What We Offer
  • Competitive salary and equity
  • Health, dental, and vision insurance
  • Flexible PTO policy
  • A supportive, customer-first team culture
  • Direct ownership over customer outcomes from day one
  • Opportunities for growth as the Customer Success organization scales

This is an opportunity to play a high-impact, end-to-end role in helping customers successfully adopt a modern rental software platform. If you enjoy onboarding customers, teaching software, building long-term relationships, and being hands-on with customers from day one, we'd love to hear from you.

Renterra is an Equal Opportunity Employer.

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