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Partner Success Associate Jobs in Chicago, IL (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$53K - $60K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners. * Strive ...

AlphaSense, Inc.

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience ... Because you speak with many types of users, you will also partner with Account Executives, our ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Receive new order/project requests from clients and partner with onboarding to have those orders ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Receive new order/project requests from clients and partner with onboarding to have those orders ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners * Strive ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners * Strive ...

Wolters Kluwer N.V.

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners * Strive ...

Wolters Kluwer N.V.

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners * Strive ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Develop and maintain positive working relationships with customers and other key partners * Strive ...

Digitas

Associate, Client Success

Chicago, IL · On-site

Associate, Client Success As an Associate, Client Success, you will play a key role in supporting ... You will partner closely with Account Executives, Client Services, Billing, and other cross ...

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All JobsPartner Success Associate JobsPartner Success Associate Jobs in Chicago, IL

Partner Success Associate information

See Chicago, IL salary details

$19.1K

$54.6K

$95.8K

How much do partner success associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for partner success associate in Chicago, IL is $54,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What are popular job titles related to Partner Success Associate jobs in Chicago, IL?

For Partner Success Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Partner Success Associate jobs in Chicago, IL look for?

The top searched job categories for Partner Success Associate jobs in Chicago, IL are:

Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Partner Success Manager - Via Student Transit

Chicago, IL • On-site

Via
See more jobs at Viaexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Partner Success Associate on the Via Student Transit team, you will be the face and voice of Via for school districts and local government partners. This role blends strategic relationship management, operational data analysis, and consultative problem-solving. You will serve as a trusted, empathetic advisor to superintendents and transportation directors - understanding their needs and challenges, ensuring smooth program performance, driving service expansions, and driving long-term renewals in one of our fastest-growing business verticals.
For this quota-carrying role, we're looking for a customer-first, self-starting team player who thrives in ambiguity, communicates clearly and effectively, and is excited to roll up their sleeves and help accelerate the growth of a high-impact, mission-driven business. This role requires a willingness to travel around 50% of the time.
What You'll Do
  • Build Trusted Partner Relationships: Serve as the primary point of contact for school district leadership, transportation directors, and operators, building durable, trust-based relationships through empathy, responsiveness, and a deep understanding of their priorities and challenges.
  • Drive Service Quality & Efficiency: Analyze daily, weekly, and long-term transit performance data to understand what's working, identify challenges, and provide actionable recommendations that improve routing, student safety, and operational efficiency.
  • Lead Renewals & Expansions: Partner with customers to understand their evolving goals, negotiate complex contract renewals and service expansions, and grow year-over-year adoption and revenue across your partner portfolio.
  • Champion Partner Needs Internally: Build strong internal partnerships with product, operations, deployment, and marketing teams, bringing the customer perspective to the table and advocating for improvements that meaningfully address partner and student needs.
  • Communicate Across All Levels: Deliver clear, compelling presentations and operational updates to audiences ranging from school boards and superintendents to frontline transit staff, adapting your approach to meet each audience where they are.
  • Build and Scale Playbooks: Help establish best practices, success metrics, and operational workflows that enable us to deliver an exceptional partner experience as we scale the Student Transit vertical nationally.

Who You Are
  • Partner Lead: You have 2+ years of client-facing experience including internships, ideally in sales, business development, customer success, account management, consulting, or B2G/education tech.
  • Analytical: You're comfortable diving into operational data, extracting meaningful insights, and translating numbers into clear strategic narratives.
  • Self-Starter & Builder: You thrive in fast-paced, high-growth settings with ambiguity, taking ownership and solving problems proactively.
  • Launch-Ready: You're excited to take ownership of service launches, coordinate across teams, and represent Via confidently and empathetically on the ground. You enjoy being on the move, meeting new people, and traveling frequently to help bring launches to life in cities around the world.
  • Strong Communicator: You have exceptional written and verbal presentation skills, with a talent for translating complex operational models into simple, compelling concepts.
  • Mission-Driven: You're excited about modernizing student transportation and improving access to education. Prior experience in transit, education, or public sector sales/CS is a plus; what matters most is curiosity, resourcefulness, and a willingness to keep learning.

What We Offer:
  • Base Salary Range: $70,000-$80,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate's experience, knowledge, and skills.
  • Comprehensive health coverage, with low-cost dental and vision plans
  • A 401(k) with company match and vesting
  • Fully paid parental leave for new parents, with extended leave options
  • Additional benefits (mental health, pet insurance, and other wellness perks)
  • 20 days of paid time off (PTO) annually

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.

Apply