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Success Partners Jobs in Chicago, IL (NOW HIRING)

SpotOn

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$90 - $120/hr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Chicago, IL · Remote

$55K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

Via

Partner Success Manager, Central US

Chicago, IL · On-site

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will serve as our partners' trusted advisor by providing strategic guidance on operational, go ... Own the success of advanced transportation systems in our partner's cities, acting as the primary ...

Via

Partner Success Manager, Central US

Chicago, IL

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will serve as our partners' trusted advisor by providing strategic guidance on operational, go ... Own the success of advanced transportation systems in our partner's cities, acting as the primary ...

Otus

Client Experience Partner, Customer Success

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Experience Partner, Customer Success About the Company Otus offers a seamless K-12 learning platform for administrators, teachers, students, and families. We implement amazing ideas from ...

Otus

Client Experience Partner, Customer Success

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Experience Partner, Customer Success About the Company Otus offers a seamless K-12 learning platform for administrators, teachers, students, and families. We implement amazing ideas from ...

Otus

Client Experience Partner, Customer Success

Chicago, IL · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Experience Partner, Customer Success About the Company Otus offers a seamless K-12 learning platform for administrators, teachers, students, and families. We implement amazing ideas from ...

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Showing results 1-20

All JobsSuccess Partners JobsSuccess Partners Jobs in Chicago, IL

Success Partners information

See Chicago, IL salary details

$29.9K

$51.4K

$77.8K

How much do success partners jobs pay per year?

As of Aug 19, 2026, the average yearly pay for success partners in Chicago, IL is $51,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $56,700.00 per year, depending on experience, location, and employer.

What is the difference between Success Partners vs Customer Success Managers?

AspectSuccess PartnersCustomer Success Managers
CredentialsTypically require experience in client relations, project management, and industry-specific knowledgeOften need experience in customer service, account management, and relevant certifications
Work EnvironmentCollaborate closely with clients and internal teams to ensure product adoption and successManage customer accounts, address issues, and promote product usage
Employer & Industry UsageUsed across tech, SaaS, and consulting firms focusing on client successCommon in software, tech, and service industries managing client relationships

Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.

What are popular job titles related to Success Partners jobs in Chicago, IL?

For Success Partners jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Success Partners jobs in Chicago, IL look for?

The top searched job categories for Success Partners jobs in Chicago, IL are:

Success Partners jobs near you
Infographic showing various Success Partners job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $51,393 per year, or $24.7 per hour.

Client Success Partner

SpotOn

Chicago, IL • On-site

$55K - $79K/yr

Full-time

Re-posted 16 days ago

SpotOn rating

5.2

Company rating: 5.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

233rd of 245 rated software companies

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business.

ResponsibilitiesClient Retention

  • Own a portfolio of strategic accounts, monitoring engagement and health at scale.

  • Execute adoption campaigns and proactive touchpoints to reduce churn.

  • Identify at-risk accounts and implement mitigation strategies using standardized processes.

Revenue Expansion

  • Identify upsell and cross-sell opportunities using scalable programs.

  • Collaborate with Rates and Product teams to support expansion efforts.

Client-Focused Collaboration

  • Partner with internal teams to ensure consistent account management practices.

  • Serve as a point of escalation for junior CSPs on client issues.

Portfolio Management & Reporting

  • Track and analyze engagement, adoption, and retention metrics.

  • Optimize use of automation and reporting tools to manage high-volume portfolios.

Skills & Knowledge

  • Proven ability to manage large portfolios efficiently.

  • Strong consultative and communication skills in low-touch environments.

  • Experience with adoption campaigns, automation, and standardized processes.

  • Skilled at leveraging data to identify retention and growth opportunities.

  • Cross-functional collaboration experience.

Previous Experience

  • 2 – 5 years of professional experience in customer success or related roles.

  • Experience in fintech or SaaS environments preferred.

Education / Professional Training

  • Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.

  • An equivalent combination of education and experience may be considered.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $55.1K - $79.2K

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