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Partner Operations Manager Jobs in Raeford, NC (NOW HIRING)

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

... Manager to serve as the critical link between our customers, Strategic Partnerships team, and ... Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer ...

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

... Manager to serve as the critical link between our customers, Strategic Partnerships team, and ... Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer ...

Aampower

Operations Manager

Sanford, NC · On-site

As an Operations Manager, you will oversee a 24/7 forging operation running across four shifts ... Partner with maintenance and engineering to improve equipment reliability and up time.

Walgreens

Pharmacy Operations Manager

Sanford, NC · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Builds and sustains relationships with retail partnerships. People & Performance Management * Leads ...

Eaton

Global Sales Operations Manager

Pinehurst, NC · On-site

$130K - $190K/yr

Golf Pride's Global Sales Operations Manager is the leading voice within the organization for ... Partner closely with Sales, Finance, Supply Chain, Marketing, and IT to ensure seamless end to end ...

Javara

Manager, Site Operations

Fayetteville, NC · On-site

... are partners, sponsors, CROs, patients, vendors, and colleagues. * Manage study and site ... operations within the healthcare organization as well as budgets associated with clinical trials.

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All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Raeford, NC

Partner Operations Manager information

See Raeford, NC salary details

$25.6K

$52.4K

$97.8K

How much do partner operations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for partner operations manager in Raeford, NC is $52,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $63,900.00 per year, depending on experience, location, and employer.

What are Partner Operations Managers?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What are the key skills and qualifications needed to thrive as a Partner Operations Manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a Partner Operations Manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Partner Operations Manager jobs in Raeford, NC? For Partner Operations Manager jobs in Raeford, NC, the most frequently searched job titles are:
What job categories do people searching Partner Operations Manager jobs in Raeford, NC look for? The top searched job categories for Partner Operations Manager jobs in Raeford, NC are:
What cities near Raeford, NC are hiring for Partner Operations Manager jobs? Cities near Raeford, NC with the most Partner Operations Manager job openings:
Partner Operations Manager jobs near you

Customer Operations Manager

Kraken Kinetics

Pinehurst, NC • On-site

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

ABOUT KRAKEN KINETICS
Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.
Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development-from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™when it matters most.
POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility
Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team, and Operations Team. This role ensures customer commitments are translated into successful execution by coordinating priorities, managing delivery schedules, and driving cross-functional communication across the organization..
Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer orders from PO through shipment working closely with Production, Engineering, Supply Chain, Contracts and Leadership to ensure commitments are delivered on time and with exceptional customer communication.
This is an excellent opportunity for someone who enjoys solving complex operational challenges, building strong customer relationships, and influencing outcomes across multiple teams.
KEY RESPONSIBILITIES
  • Serve as the primary liaison between Strategic Partnerships, Operations, and customers to ensure successful execution of customer commitments.
  • Coordinate delivery schedules across Production, Engineering, Supply Chain, and Leadership to meet customer expectations.
  • Monitor program milestones, identify risks, escalate issues proactively, and drive timely resolution.
  • Support prioritization decisions when competing customer requirements impact production schedules.
  • Manage customer communications related to order status, delivery schedules, purchase orders, quotations, and shipment updates.
  • Maintain accurate customer and opportunity information within the CRM, ensuring account activity and delivery commitments remain current.
  • Partner with Operations to identify opportunities to improve fulfillment processes, communication, and customer satisfaction.
  • Track key performance metrics related to delivery execution and customer responsiveness.
  • Build trusted relationships with internal stakeholders and external partners while representing Kraken Kinetics professionally.

EXPERIENCE
Qualifications:
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • 2-5 years of experience in customer operations, account management, program coordination, project coordination, supply chain, manufacturing operations, logistics, or a similar customer-facing operational role.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to build relationships across technical and business teams.
  • High degree of ownership, initiative, and follow-through.
  • Proficiency with Microsoft Office and CRM systems.

Preferred Qualifications
  • Experience supporting manufacturing, aerospace, defense, robotics, or advanced technology organizations.
  • Experience coordinating customer orders through production and delivery.
  • Understanding of manufacturing operations or supply chain planning.
  • Experience using CRM or ERP systems (Salesforce, HubSpot, NetSuite, Microsoft Dynamics, etc.).
  • Familiarity with ITAR/EAR export compliance.
  • Experience working in a high-growth or startup environment.

SALARY & BENEFITS
Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.
Benefits included:
  • Generous PTO policy
  • Comprehensive medical coverage (80% company-paid for employee + dependents).
  • Vision & dental (100% company-paid)
  • Short and long-term disability coverage (100% company-paid)
  • Generous 401(k) retirement plan
  • Company-paid life insurance
  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)
Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.
Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.
Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.
We are committed to supporting relocation for the right candidates.
Watch what it's like to live here:
[ Video Link]
EQUAL OPPORTUNITY EMPLOYER
Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

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