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Partner Experience Manager Jobs in Boston, MA (NOW HIRING)

Home Depot

Operations Experience Manager

Danvers, MA · On-site

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for ... When serving as the MOD, they implement business decisions by partnering with appropriate resources ...

Five Below

Customer Experience Manager

Peabody, MA · On-site

$19/hr

Partners with the store manager to recruit, train, coach, develop and supervise all crew members ... College experience preferred. * Minimum 2 years of management experience * Excellent verbal and ...

Five Below

Customer Experience Manager

Dorchester, MA · On-site

$19.50/hr

Partners with the store manager to recruit, train, coach, develop and supervise all crew members ... College experience preferred. * Minimum 2 years of management experience * Excellent verbal and ...

Five Below

Customer Experience Manager

Peabody, MA

$19/hr

Partners with the store manager to recruit, train, coach, develop and supervise all crew members ... College experience preferred. * Minimum 2 years of management experience * Excellent verbal and ...

Five Below

Customer Experience Manager

East Walpole, MA

$19.50/hr

Partners with the store manager to recruit, train, coach, develop and supervise all crew members ... College experience preferred. * Minimum 2 years of management experience * Excellent verbal and ...

Posted today

Crocs

Wholesale Marketing Experience Manager

Westwood, MA · On-site

$87K - $97K/yr

Partnering closely with internal cross-functional teams and retail partners, you will drive ... Title: Wholesale Marketing Experience Manager Salary or Pay Range: $87,000 - $97,000 Pay offered ...

Crocs

Wholesale Marketing Experience Manager

Westwood, MA · On-site

$87K - $97K/yr

Partnering closely with internal cross-functional teams and retail partners, you will drive ... Title: Wholesale Marketing Experience Manager Salary or Pay Range: $87,000 - $97,000 Pay offered ...

Klaviyo

Senior Manager, Partner Sales

Boston, MA · Hybrid

Management experience * Have partnerships and/or sales experience with a direct revenue target ... Are thoughtful, engaging, and energetic * Are comfortable and confident teaching your team members ...

Klaviyo

Senior Manager, Partner Sales

Boston, MA · Hybrid

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure ...

Klaviyo

Senior Manager, Partner Sales

Boston, MA · On-site

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure ...

Apptopia

Senior UX Manager

Boston, MA · On-site

$137K - $182K/yr

Partner with other departments to optimize and improve efficiencies across teams. Analyze key ... X considerations across the organization. Qualifications Bachelor's degree or MBA graduate ...

Apptopia

Senior UX Manager

Boston, MA · On-site

$137K - $182K/yr

... • Partner with other departments to optimize and improve efficiencies across teams. • Analyze key metrics and data to proactively identify product and user trends • Promote user-centered ...

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Showing results 21-40

All JobsPartner Experience JobsPartner Experience Manager JobsPartner Experience Manager Jobs in Boston, MA

Partner Experience Manager information

See Boston, MA salary details

$51.1K

$110.9K

$138K

How much do partner experience manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for partner experience manager in Boston, MA is $110,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,600.00 and $119,500.00 per year, depending on experience, location, and employer.

What does a partner experience manager do?

A partner experience manager oversees relationships with business partners to ensure mutual success and satisfaction. They coordinate communication, address partner needs, and develop strategies to improve collaboration, often using tools like CRM systems and data analysis. The role requires strong communication skills and a focus on building long-term partnerships.

What cities near Boston, MA are hiring for Partner Experience Manager jobs?

Cities near Boston, MA with the most Partner Experience Manager job openings:

Partner Experience Manager jobs near you
Infographic showing various Partner Experience Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $110,927 per year, or $53.3 per hour.

Operations Experience Manager

Home Depot

Danvers, MA • On-site

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,448 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes-strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.
Key Responsibilities:
  • 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
  • 30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
  • 15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
  • 25%- Shared Manager on Duty -Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:
  • This Position typically Reports to Operation Assistant Manager
  • This position has 4 Direct Reports

Travel Requirements:
  • No travel required

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
  • Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
  • 1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:
  • At least 1 year prior merchandising and/or operational experience.
  • At least 1 year leadership experience, preferably big box retail.
  • Knowledge of the home improvement industry.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2 + years of previous related work experience

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • 1+ year of previous leadership Experience

Preferred Leadership Experience:
  • 1+ year of previous leadership Experience

Certifications:
  • None

Competencies:
  • Action Oriented
  • Decision Quality
  • Collaborates
  • Self-Development
  • Situational Adaptability
  • Communicates Effectively
  • Customer Focus
  • Manages Conflict
  • Develops Talent
  • Manages Conflict

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $54,500.00 - $64,500.00

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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