The Manager, Client Engagement is responsible for developing and leading a best-in-class customer ... The role partners closely with Operations, IT, Laboratory Operations, Sales, and Executive ...
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The Manager, Client Engagement is responsible for developing and leading a best-in-class customer ... The role partners closely with Operations, IT, Laboratory Operations, Sales, and Executive ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Wellborn, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Wellborn, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Wellborn, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Wellborn, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Live Oak, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Live Oak, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Community Engagement Manager
Lulu, FL · On-site
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Annual Giving and Engagement Manager
Orlando, FL · On-site
$70K/yr
Growth in volunteer engagement and community partnerships Key Responsibilities: * Develop and ... Create and manage stewardship calendars to ensure timely touchpoints and coordinated donor ...
Annual Giving and Engagement Manager
Orlando, FL · On-site
$70K/yr
Growth in volunteer engagement and community partnerships Key Responsibilities: * Develop and ... Create and manage stewardship calendars to ensure timely touchpoints and coordinated donor ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Prospect and partner with organizations and leaders supporting frontline communities and community ... of this community, managing multiple priorities, facilitation, problem solving, marketing ...
Partner Engagement Manager information
See Florida salary details
$20.2K - $27.6K
8% of jobs
$27.6K - $35.1K
8% of jobs
$40K is the 25th percentile. Wages below this are outliers.
$35.1K - $42.5K
13% of jobs
$42.5K - $49.9K
13% of jobs
The median wage is $54.2K / yr.
$49.9K - $57.4K
15% of jobs
$57.4K - $64.8K
14% of jobs
$68.2K is the 75th percentile. Wages above this are outliers.
$64.8K - $72.3K
11% of jobs
$72.3K - $79.7K
6% of jobs
$79.7K - $87.1K
6% of jobs
$87.1K - $94.6K
4% of jobs
$94.6K - $102K
2% of jobs
$20.2K
$58.1K
$102K
How much do partner engagement manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for partner engagement manager in Florida is $58,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $70,200.00 per year, depending on experience, location, and employer.
What is a partner engagement manager?
A Partner Engagement Manager is responsible for building, maintaining, and enhancing relationships between their organization and external partners, such as vendors, strategic allies, or business collaborators. They work to understand partner needs, facilitate communication, and align partnership goals with company objectives. Their duties often include negotiating agreements, coordinating joint initiatives, and resolving any issues that may arise. The ultimate goal is to create mutually beneficial partnerships that drive business growth and success.
How does a partner engagement manager typically collaborate with cross-functional teams to strengthen partner relationships?
A Partner Engagement Manager frequently works with teams such as sales, marketing, product development, and customer success to ensure partners receive comprehensive support and alignment with organizational goals. This involves regular meetings to share partner feedback, co-develop strategies, and coordinate joint initiatives. By acting as a liaison, the manager ensures that internal teams understand partner needs and that solutions are tailored for mutual growth. This cross-functional collaboration is essential for driving successful partnerships and fostering long-term engagement.
What are the key skills and qualifications needed to thrive as a partner engagement manager, and why are they important?
To thrive as a Partner Engagement Manager, you need expertise in relationship management, business development, and strategic planning, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding interpersonal communication, negotiation skills, and the ability to collaborate across teams help you stand out in this role. These skills are crucial for building strong partnerships, driving mutual value, and achieving organizational goals.
Is a partner engagement manager a good career?
A partner engagement manager is a role focused on building and maintaining relationships with business partners to drive collaboration and growth. It typically requires strong communication, negotiation skills, and industry knowledge, and can offer opportunities for advancement into leadership positions. The career can be rewarding for those interested in strategic relationship management and business development.
What does a partner engagement manager do?
A partner engagement manager is responsible for building and maintaining relationships with business partners to drive collaboration and mutual growth. They coordinate communication, develop strategic plans, and ensure partner needs are met, often using tools like CRM software. The role typically requires strong communication skills and an understanding of partnership strategies.
What are popular job titles related to Partner Engagement Manager jobs in Florida?
For Partner Engagement Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Partner Engagement Manager jobs in Florida look for?
The top searched job categories for Partner Engagement Manager jobs in Florida are:
What cities in Florida are hiring for Partner Engagement Manager jobs?
Cities in Florida with the most Partner Engagement Manager job openings:
Full-time
Posted 7 days ago
Job description
Job Summary: The Manager, Client Engagement is responsible for developing and leading a best-in-class customer experience and quality assurance program that drives operational excellence and exceptional client satisfaction across all customer interactions.
This strategic leader will establish quality standards, implement innovative customer service technologies, leverage analytics to improve performance, and foster a culture of continuous improvement. The role partners closely with Operations, IT, Laboratory Operations, Sales, and Executive Leadership to ensure every client interaction reflects the Access Medical Laboratories standard of excellence.
Job Responsibilities:
Customer Experience Leadership
- Develop and execute the organization's Customer Experience and Quality Engagement strategy.
- Establish measurable quality standards and service excellence initiatives.
- Create a consistent customer experience across all communication channels.
- Develop and manage Voice of Customer (VoC) programs to identify opportunities for improvement.
Quality Assurance & Continuous Improvement
- Design, implement, and continuously improve quality assurance programs and evaluation processes.
- Monitor customer interactions and identify trends impacting quality and satisfaction.
- Lead continuous improvement initiatives utilizing Lean, Six Sigma, or similar methodologies.
- Analyze quality metrics and develop action plans that improve service delivery and operational performance.
Technology & Innovation
- Evaluate, recommend, and implement customer service technologies, including QA platforms, AI-powered quality monitoring, speech analytics, workforce optimization, and customer feedback solutions.
- Partner with IT to optimize CRM systems and reporting capabilities.
- Leverage automation and analytics to improve efficiency and customer outcomes.
Leadership & Development
- Lead and mentor client-facing departments and customer service leadership.
- Develop coaching programs that improve individual and team performance.
- Identify training needs and collaborate with leadership to deliver targeted training initiatives.
- Foster a culture of accountability, engagement, and continuous learning.
Analytics & Reporting
- Develop executive dashboards and KPI reporting.
- Monitor and report on key performance indicators, including:
- Customer Satisfaction (CSAT)
- Net Promoter Score (NPS)
- First Contact Resolution (FCR)
- Average Handle Time (AHT)
- Quality Scores
- Customer Effort Score (CES)
- Present performance trends and recommendations to executive leadership.
Customer Advocacy
- Investigate escalated customer concerns and identify root causes.
- Develop corrective action plans to prevent recurring issues.
- Partner with cross-functional teams to improve customer processes and experiences.
Qualifications & Skills:
Required
- Bachelor's degree preferred; equivalent experience considered.
- 7?10 years of progressive leadership experience in Customer Service, Customer Experience, Contact Center Operations, or Quality Assurance.
- Minimum of 3 years leading Quality Assurance or Customer Experience programs.
- Proven success implementing customer service technologies and quality management systems.
- Experience developing KPIs, dashboards, and executive reporting.
- Strong analytical and problem-solving skills.
- Excellent communication, presentation, and leadership abilities.
- Experience managing change and leading continuous improvement initiatives.
Preferred
- Healthcare, laboratory, diagnostics, or other regulated industry experience.
- Experience with CRM platforms such as Salesforce, Zendesk, or HubSpot.
- Experience with QA platforms, speech analytics, AI quality monitoring, workforce management, and business intelligence tools such as Power BI or Tableau.
- Lean Six Sigma Green Belt or Black Belt certification.
- Project Management certification (PMP) or equivalent.