Part-Time Receptionistย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
Hourly Rate: $18.00 - $20.00 DOEPawsperity opened its doors in January 2016 as the countryโs only nonprofit grooming school. Our mission is to empower families to become self-reliant through job training, life skills, and practical solutions to end their cycle of poverty.ย
Position Purpose:
The Part-Time Receptionist supports the Grooming School and is responsible for ensuring a positive customer service experience and smooth interactions.
The scheduled hours are Monday โ Friday 8:00am โ 12:00pm.
Essential Responsibilities include:ย
Reception Duties โข Greet and check in/out clients and their dogs in a professional and friendly manner.
โข Answer phone calls, respond to emails, and manage appointment scheduling.
โข Handle payments, invoices, and maintain accurate records of services rendered.
โข Provide information to clients about services, pricing, and policies.
โข Address client inquiries, concerns, and requests promptly and effectively.
โข Ensure the front desk, waiting area, and kennel spaces are tidy, welcoming, and well-maintained.
โข Assist with the opening and closing procedures of the facility.
Customer Service โข Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.
โข Update pet owners on their dogโs experience, behavior, and any notable incidents during their stay.
Minimum Requirements:- Experience working as a groomer or at an animal care facility, preferably with dogs
- Understanding of different dog breeds and breed standard trims
- Experience with scheduling/reception
- Exceptional customer service skills
- Knowledge of Microsoft Office Suite
- Experience using Gingr software, preferred
- Multi-tasking with strong time management skills
Benefits:- Employee Assistance Program
- Paid sick time. Earn 1 hour for every 30 hours worked.
Powered by JazzHR
g0eP4iRiRf