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Part Time Virtual Call Center Jobs in Appleton, WI

Call Center Specialist

Green Bay, WI ยท On-site +1

$16.25 - $20.50/hr

HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct ...

Call Center Specialist

Green Bay, WI ยท On-site

$16.25 - $20.50/hr

HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct ...

Call Center Representative

Neenah, WI ยท On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

This role is truly part-time , with most shifts lasting between 4 to 6 hours a day, 3+ days per ... Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the ...

... a part-time Survey Research Interviewer. This position conducts phone interviews and collects ... Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the ...

3rd Shift Part-Time Flex SHIFT: Now offering part-time flexible scheduling on Tuesday, Wednesday ... call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.

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Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What cities near Appleton, WI are hiring for Part Time Virtual Call Center jobs? Cities near Appleton, WI with the most Part Time Virtual Call Center job openings:
Infographic showing various Part Time Virtual Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Call Center Specialist

Mypath

Green Bay, WI โ€ข On-site, Remote

$16.25 - $20.50/hr

Part-time

Posted 17 days ago


Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.


Overview

Are you ready for a NEW & EXCITING opportunity? HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after typical business hours.


The Call Center is available from 5pm to 8am during the week and 24 hours on the
weekends.

The Call Center Specialists will demonstrate proficiency in the following:

  • HIL Policies, Procedures, and Practices

  • Efficient navigation of company systems and technology to provide the appropriate responses to DSP callers needing support or guidance.

  • Providing resolutions that maintain compliance with regulatory, contractual, and company requirements.

  • Providing training and support to Direct Care Professionals to enhance their confidence and strengthen our workforce.

This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift and every other weekend. We are looking for confident candidates to join the team in this innovative way to make a difference in the lives of the people we support as well as our DSP and Management teams - is that person you?

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.


MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.


Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.


Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

  • Passion

  • Accountability

  • Teamwork

  • Openness

  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.