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Part Time Velocity Call Center Jobs in Florida (NOW HIRING)

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When youjoin Alta Resources as a Call Center ...

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

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Part Time Velocity Call Center information

What is a part time Velocity Call Center representative?

A Part Time Velocity Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls for a variety of clients or companies. The 'velocity' aspect typically refers to a fast-paced setting that requires agents to efficiently manage a high volume of calls in a limited amount of time. Part-time workers usually have flexible or reduced hours compared to full-time staff, making it suitable for students or those seeking supplemental income. Responsibilities often include answering customer inquiries, resolving issues, and providing product or service information. Effective communication, multitasking, and computer skills are important in this role.

What are the key skills and qualifications needed to thrive as a part time Velocity Call Center representative?

To thrive as a Part Time Velocity Call Center representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure are critical soft skills in this role. These skills are essential for effectively assisting customers, resolving issues efficiently, and maintaining a positive company image.

What are some common challenges faced by part-time employees in a Velocity Call Center, and how can they be managed?

Part-time employees in a Velocity Call Center often face challenges such as adapting to variable shift schedules, maintaining high performance under time constraints, and managing a high volume of customer interactions. To manage these, it’s important to communicate availability clearly with supervisors, take advantage of training resources, and use time-management techniques to stay organized during shifts. Building strong relationships with team members can also provide support and make it easier to handle peak call times.

What are the most commonly searched types of Velocity Call Center jobs in Florida?

The most popular types of Velocity Call Center jobs in Florida are:

What cities in Florida are hiring for Part Time Velocity Call Center jobs?

Cities in Florida with the most Part Time Velocity Call Center job openings:

$14.50 - $15.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule

Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. We are targeting customer service professionals with great communication and computer skills. Skill sets that we are open to are Call Center, professional customer service (office, admin, receptionist, front desk, etc), retail or face to face customer service. You are a critical link in ensuring that our customers' booking experience is nothing other than OUTSTANDING! 
The primary Qualifications and Requirements of this role include, but are not limited to: 
  • Provide excellent customer service to members/guests
  • Assist in booking appointments, confirmation calls, client profile questions etc.
  • Receiving inbound calls assisting customers
  • No Sales involved
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
What’s in it for you?

  • Medical, Dental, Vision & Accident Insurance (*based on full time or part time employees)
  • Paid Vacation (*full time employees)
  • 401k offered
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Opportunities for employment growth within company
Job Requirements:

  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest