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As of Aug 22, 2026, the average hourly pay for part time tech prep in the United States is $14.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

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Technology Operations and Support Specialist

CFS

Wellesley, MA • On-site

$35 - $42/hr

Part-time

Re-posted 9 days ago

Job description

Technology Operations & Support Specialist (100% On‑Site)
$35-$42/hour (30 hours/week)
Worcester Area (MA)

A mission-driven K–8 school is seeking a Technology Operations & Support Specialist to serve as the primary on-site IT resource supporting ~190 students and 75+ faculty/staff in a Mac-based, Google Workspace environment. This is a part-time (30 hrs/week), highly visible role requiring strong hands-on support experience and a collaborative, service-first mindset.

Key Responsibilities

  • Serve as the first point of contact for technical issues; troubleshoot or escalate as needed
  • Provide in-person support to faculty, staff, and students across classrooms and offices
  • Configure, deploy, and maintain Mac laptops and instructional technology devices
  • Support classroom AV, projectors, printers, and instructional technology equipment
  • Manage and document tickets, resolutions, and recurring issues
  • Coordinate device lifecycle (imaging, setup, patching, inventory tracking)
  • Support Google Workspace users and day-to-day operational needs
  • Act as liaison to external IT and cybersecurity vendors (MSP) for escalations
  • Assist with device rollout and large-scale summer technology prep
  • Support school events requiring A/V or technical setup

Requirements

  • 2–4 years of IT support / help desk experience
  • Strong experience supporting macOS environments and end-user devices
  • Experience with Google Workspace administration/support
  • Ability to troubleshoot hardware, software, printers, and connectivity issues
  • Strong communication and customer service skills (high-touch user environment)
  • Comfortable working onsite and interacting with non-technical users daily
  • Ability to manage multiple priorities in a fast-paced environment

Nice to Have

  • Experience in a school or education environment
  • Exposure to device management tools (Mosyle preferred)
  • Experience with RMM tools (e.g., NinjaOne)
  • Familiarity with patching, backups, and vendor-supported environments

Why This Role

  • Be the go-to IT person onsite with strong ownership and visibility
  • Flexible schedule (30 hours/week) with strong work-life balance
  • Collaborative, mission-driven environment
  • Hands-on role with a mix of user support, classroom tech, and vendor coordination
  • Opportunity to step into a stabilization-focused IT environment and make an immediate impact

#ZRCFSTECH#INJUL2026#CFSJULY2026#CBJULY2026#LI-DS1

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