ZipRecruiter

Log In

2

Part Time Service Writer Jobs in Massachusetts (NOW HIRING)

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Strong verbal and written communication skills, including spelling and math * Able to stand for the ...

THE UPS STORE

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Strong verbal and written communication skills, including spelling and math * Able to stand for the ...

The UPS Store

Part-Time Center Associate

Marblehead, MA

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Strong verbal and written communication skills, including spelling and math * Able to stand for the ...

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Strong verbal and written communication skills, including spelling and math * Able to stand for the ...

previous page

Showing results 41-60

All JobsService Writer JobsPart Time Service Writer JobsPart Time Service Writer Jobs in Massachusetts

Part Time Service Writer information

What are some common challenges faced by part time service writers, and how can they be managed effectively?

Part-time service writers often face challenges such as juggling multiple customer requests simultaneously and staying updated on the latest service protocols with limited hours. To manage these effectively, clear communication with both technicians and customers is key, as is proactive time management. Building strong relationships with full-time staff can help fill in knowledge gaps and ensure smooth workflow, even when working fewer hours. Embracing digital tools and checklists can also help part-time service writers stay organized and deliver consistent service.

What is a part time service writer?

Part time service writers are professionals who work in automotive service centers or dealerships, typically on a reduced-hour schedule, to assist customers with their vehicle service needs. They act as a liaison between customers and the service technicians, writing up service requests, explaining repairs, and providing cost estimates. Part time service writers often handle customer inquiries, schedule appointments, and ensure timely communication about the status of vehicle repairs. This role requires strong customer service skills and basic automotive knowledge. Working part time allows for flexible hours, making it suitable for students or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time service writer?

To excel as a Part Time Service Writer, you need a solid understanding of automotive services, strong organizational abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with service management software, point-of-sale systems, and vehicle diagnostic tools is typically required. Excellent customer service, effective communication, and problem-solving skills help you manage client expectations and coordinate with technicians. These skills ensure efficient workflow, accurate documentation, and high customer satisfaction in a fast-paced service environment.

What is the difference between Part Time Service Writer vs Full Time Service Writer?

AspectPart Time Service WriterFull Time Service Writer
Work HoursFewer hours, typically less than 30 hours/weekFull shifts, usually 40 hours/week or more
CredentialsBasic automotive knowledge, customer service skillsSame credentials, often with more experience
Work EnvironmentAutomotive service department, customer-facingSame environment, more integrated with team
Employer UsagePart-time positions for flexibility or supplemental incomeFull-time roles for career development

Both Part Time and Full Time Service Writers require similar skills and work in the same automotive service environment. The main difference lies in hours worked and potential experience level. Part Time Service Writers offer flexibility, while Full Time Service Writers provide more stability and career growth opportunities.

What are popular job titles related to Part Time Service Writer jobs in Massachusetts? For Part Time Service Writer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Part Time Service Writer jobs in Massachusetts look for? The top searched job categories for Part Time Service Writer jobs in Massachusetts are:
Part Time Service Writer jobs near you
Infographic showing various Part Time Service Writer job openings in Massachusetts as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Part-Time Customer Service Associate 052725

The UPS Store Franklin #0738

Franklin, MA • On-site

$14.75 - $20.25/hr

Part-time

Re-posted 5 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS
  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Apply