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Part Time Service Writer Jobs in Massachusetts (NOW HIRING)

Cook-Part-time

Tewksbury, MA · On-site

$15 - $20.25/hr

OBLATE SERVICE CORPORATION IMMACULATE HEART OF MARY RESIDENCE JOB OPENING The Immaculate Heart of ... Write down on Grocery List food items that need to be ordered on a weekly basis. * Always Keeps ...

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Part Time Service Writer information

What is a part time service writer?

Part time service writers are professionals who work in automotive service centers or dealerships, typically on a reduced-hour schedule, to assist customers with their vehicle service needs. They act as a liaison between customers and the service technicians, writing up service requests, explaining repairs, and providing cost estimates. Part time service writers often handle customer inquiries, schedule appointments, and ensure timely communication about the status of vehicle repairs. This role requires strong customer service skills and basic automotive knowledge. Working part time allows for flexible hours, making it suitable for students or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time service writer?

To excel as a Part Time Service Writer, you need a solid understanding of automotive services, strong organizational abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with service management software, point-of-sale systems, and vehicle diagnostic tools is typically required. Excellent customer service, effective communication, and problem-solving skills help you manage client expectations and coordinate with technicians. These skills ensure efficient workflow, accurate documentation, and high customer satisfaction in a fast-paced service environment.

What are some common challenges faced by part time service writers, and how can they be managed effectively?

Part-time service writers often face challenges such as juggling multiple customer requests simultaneously and staying updated on the latest service protocols with limited hours. To manage these effectively, clear communication with both technicians and customers is key, as is proactive time management. Building strong relationships with full-time staff can help fill in knowledge gaps and ensure smooth workflow, even when working fewer hours. Embracing digital tools and checklists can also help part-time service writers stay organized and deliver consistent service.

What is the difference between Part Time Service Writer vs Full Time Service Writer?

AspectPart Time Service WriterFull Time Service Writer
Work HoursFewer hours, typically less than 30 hours/weekFull shifts, usually 40 hours/week or more
CredentialsBasic automotive knowledge, customer service skillsSame credentials, often with more experience
Work EnvironmentAutomotive service department, customer-facingSame environment, more integrated with team
Employer UsagePart-time positions for flexibility or supplemental incomeFull-time roles for career development

Both Part Time and Full Time Service Writers require similar skills and work in the same automotive service environment. The main difference lies in hours worked and potential experience level. Part Time Service Writers offer flexibility, while Full Time Service Writers provide more stability and career growth opportunities.

Infographic showing various Part Time Service Writer job openings in Massachusetts as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Part-Time (On-Call) Office Services Associate

IST Management Services

Boston, MA

$18 - $20/hr

Part-time

Re-posted 4 days ago


IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

218th of 258 rated facilities management


Job description

Consider a new, rewarding career today as a Part-Time (On-Call) Office Services Associate with IST Management Services! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into full time and management roles.

The Opportunity:

This is an assignment based part time on call direct hire role with IST Management Services, performing office services work 8-30 hours per week at $18.00 per hour. Minimum assignment length one full day (8 hours, 1 hour lunch), assignment lengths may range up to multiple weeks. Hours will range from M-F 7:00 AM- 7:00 PM. Weekends upon request. Accepting all assignments not mandatory. Site location will be in the Boston, MA area. Position will involve cross training for potential to go full time. Business professional dress code. 

Hourly Compensation: $18.00- $20.00 USD


 Essential Duties and Responsibilities:

  • Providing office services and administrative support to site location in Boston, MA
  • Mailroom services- scanning/sorting/delivery of mail and packages throughout campus to appropriate client personnel 
  • Front desk reception coverage including answering phones and directing calls
  • Training as necessary
  • Adhere to all safety procedures
  • Tasks as assigned by supervisor

To be considered for this position, you must meet the following qualifications

  • High School Diploma or GED equivalent is required 
  • Prior customer service experience preferred
  • Excellent verbal and written communication skills; Professional appearance and demeanor
  • Ability to prioritize and multitask/willingness to cross-train for other job functions
  • Computer and Internet savvy
  • Ability to effectively work individually or in a team environment/ability to meet employer's attendance policy
  • A valid driver’s license and/or reliable transportation to and from work
  • Ability to lift 50lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.


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