About the Role
At Cufiya, we believe that every cup of coffee tells a story. As a Part-Time Barista, you will be at the heart of creating memorable coffee experiences for our customers. This role is perfect for someone passionate about coffee, customer service, and working in a vibrant, fast-paced environment.
Your expertise and enthusiasm will help us deliver quality beverages while fostering a welcoming atmosphere where guests feel valued and cared for.
Cufiya is a brand new coffee shop soon to fully open in San Diego. Cufiya is more than a coffee shop — we're a community space rooted in culture, connection, and craft. Located in the heart of San Diego, we serve high-quality coffee, tea, and fresh bites in an environment that uplifts and inspires. We’re seeking a driven and passionate Coffee Shop Manager to help lead our team and grow with us.
As a Barista, you play a crucial role in creating a positive customer experience in our coffee shop. You will be responsible for preparing and serving beverages, maintaining a clean and organized workspace, and providing exceptional customer service.
Key Objectives
- Prepare and serve high-quality coffee and other beverages according to Cufiya’s standards.
- Engage with customers to provide friendly, efficient service that enhances their experience.
- Maintain cleanliness and organization of the coffee shop to ensure a safe and inviting environment.
- Prepare and serve a variety of beverages, such as coffee, tea, and specialty drinks
- Interact with customers to take orders and provide recommendations
- Operate coffee-making equipment and maintain cleanliness and hygiene standards
- Handle cash and card transactions accurately
- Ensure the presentation and quality of beverages meet the established standards
- Restock and organize inventory, including coffee beans, syrups, and other supplies
- Adhere to all food safety and sanitation regulations
- Manage customer inquiries and resolve any complaints or issues
- Collaborate with team members to maintain a smooth workflow
- Follow company policies and procedures at all times
Responsibilities
- Craft espresso-based drinks and other menu items with precision and consistency.
- Operate coffee machines and grinders, ensuring proper maintenance and cleanliness.
- Take customer orders accurately and handle transactions using the point-of-sale system.
- Provide product knowledge and recommendations to customers.
- Maintain stock levels and assist with inventory management.
- Follow health and safety guidelines to ensure a clean and safe workspace.
- Collaborate with team members to support smooth daily operations.
- Handle customer inquiries and resolve issues professionally and promptly.
Requirements & Qualifications
- Previous experience as a barista or in a customer-facing role preferred but not required.
- Basic knowledge of coffee preparation and equipment operation is a plus.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Flexible availability including weekends and holidays.
- Positive attitude with a passion for delivering excellent customer service.
- Ability to stand for extended periods and lift up to 25 lbs.
- High school diploma or equivalent
- Prior experience in a customer service or hospitality role
- Knowledge of different coffee brewing techniques
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in order taking and preparation
- Ability to handle cash transactions and use POS systems
- Basic understanding of food safety and hygiene practices
- Obtaining a food handler's permit
- Flexibility to work various shifts, including weekends and holidays
- Team player with a positive and friendly attitude
Benefits
- Competitive hourly wage with opportunities for tips.
- Flexible scheduling to accommodate your lifestyle.
- Employee discounts on coffee and merchandise.
- Training and development opportunities to grow your skills.
- Supportive and inclusive team environment.