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Part Time Reservation Agent Jobs in Madison, WI (NOW HIRING)

Envoy Air Inc.

Part Time Customer Service Agent

Madison, WI · On-site

$18.58/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...

Envoy Air Inc.

Part Time Customer Service Agent

Madison, WI

$18.58/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...

All JobsReservation Agent JobsPart Time Reservation Agent JobsPart Time Reservation Agent Jobs in Madison, WI

Part Time Reservation Agent information

See Madison, WI salary details

$11

$17

$22

How much do part time reservation agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time reservation agent in Madison, WI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What does a part time reservation agent do?

A Part Time Reservation Agent assists customers with booking reservations for services such as hotels, flights, rental cars, or events. They handle inquiries, process bookings, provide information about availability and pricing, and often manage changes or cancellations. Reservation agents use computer systems to check schedules and update records, while delivering excellent customer service over the phone, by email, or online. Working part time means they typically have flexible schedules, making this a good option for students or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time reservation agent?

To thrive as a Part Time Reservation Agent, you need strong customer service abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Sabre or Amadeus), phone systems, and office software is typically required. Excellent verbal communication, patience, and problem-solving skills help agents handle inquiries and resolve issues efficiently. These skills ensure accurate bookings, high customer satisfaction, and smooth operation in a fast-paced service environment.

What are some common challenges faced by part time reservation agents, and how can they effectively manage high call volumes?

Part-time reservation agents often encounter periods of high call volume, especially during peak travel seasons or promotional events. Managing these surges can be challenging, but effective time management, strong communication skills, and familiarity with reservation systems help agents stay organized and efficient. It's also important to remain calm under pressure and utilize available resources, such as call scripts and knowledge bases, to assist customers promptly. Collaboration with team members and supervisors can further help distribute workloads and maintain service quality.

What is the difference between Part Time Reservation Agent vs Part Time Front Desk Agent?

AspectPart Time Reservation AgentPart Time Front Desk Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentCall centers, booking offices, hotel reservationsHotel lobbies, reception areas, hospitality settings
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Search & Comparison IntentReservations, booking, customer serviceFront desk, check-in, guest services

Both roles involve customer interaction and basic computer skills, but a Part Time Reservation Agent primarily handles booking and reservations, often remotely or via phone, while a Part Time Front Desk Agent manages guest check-ins, check-outs, and in-person guest services at the hotel front desk. The roles are closely related within the hospitality industry, with overlapping skills but different daily responsibilities.

How to be a part time reservation agent?

To become a part-time reservation agent, candidates typically need strong communication skills, proficiency with reservation systems or booking software, and a flexible schedule. Relevant experience in customer service or hospitality can be beneficial, and some employers may require a high school diploma or equivalent. Applying through company websites or job boards and highlighting relevant skills can help secure a position.

Is a part time reservation agent a good job?

A part-time reservation agent is a customer service role that involves handling booking inquiries and managing reservations, often requiring communication skills and familiarity with reservation systems. It can offer flexible hours and experience in the hospitality or travel industry, but pay rates and advancement opportunities vary by employer. Overall, it can be a suitable job for those seeking part-time work with customer interaction.

What are popular job titles related to Part Time Reservation Agent jobs in Madison, WI?

For Part Time Reservation Agent jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Part Time Reservation Agent jobs in Madison, WI look for?

The top searched job categories for Part Time Reservation Agent jobs in Madison, WI are:

Part Time Reservation Agent jobs near you
Infographic showing various Part Time Reservation Agent job openings in Madison, WI as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,561 per year, or $17.6 per hour.

Part Time Customer Service Agent

Envoy Air Inc.

Madison, WI

$18.58/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate: $18.58 / HR

Responsibilities

What's in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

#EnvoyOversight

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Employment Type: PART_TIME

What Envoy Air employees say

Pay

Benefits

Hours and flexibility

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