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Part Time Remote Medical Customer Service Jobs in Raleigh, NC

Medical Writing Manager

Raleigh, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Writing Manager

Raleigh, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Writing Manager

Cary, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Billing Specialist

Cary, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Writing Manager

Durham, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Billing Specialist

Cary, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Billing Specialist

Durham, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Medical Writing Manager

Durham, NC ยท Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on developing advanced AI-assisted writing tools for clinical documentation. In ...

Operating in a fully remote environment, our team is composed of professionals dedicated to ... service arrangements with third-party providers * Provide consistent, professional customer support ...

Psychiatrist (Remote)

Cary, NC ยท Remote

$325K - $375K/yr

Active, unrestricted medical license (multi-state licensing support available) * Interest in ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Psychiatrist (Remote)

Raleigh, NC ยท Remote

$325K - $375K/yr

Active, unrestricted medical license (multi-state licensing support available) * Interest in ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Psychiatrist (Remote)

Durham, NC ยท Remote

$325K - $375K/yr

Active, unrestricted medical license (multi-state licensing support available) * Interest in ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Psychiatrist (Remote)

Chapel Hill, NC ยท Remote

$325K - $375K/yr

Active, unrestricted medical license (multi-state licensing support available) * Interest in ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Showing results 41-60

Part Time Remote Medical Customer Service information

See Raleigh, NC salary details

$11

$17

$23

How much do part time remote medical customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for part time remote medical customer service in Raleigh, NC is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a part time remote medical customer service?

A Part Time Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance members with inquiries related to medical services, billing, insurance claims, or appointments. Employees in this role typically work from home, handling phone calls, emails, or chats, and provide support while following healthcare privacy regulations like HIPAA. The job may include responsibilities such as processing patient information, resolving billing issues, and helping patients navigate healthcare services, all while working flexible, part-time hours.

What are the key skills and qualifications needed to thrive as a part time remote medical customer service representative?

To thrive as a Part Time Remote Medical Customer Service representative, you need a strong understanding of medical terminology, customer service experience, and typically a high school diploma or equivalent. Familiarity with healthcare management software, CRM tools, and secure communication platforms is often required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for addressing patient concerns effectively and professionally. These skills are important to ensure accurate information delivery, patient satisfaction, and compliance with healthcare regulations in a remote setting.

What is the difference between Part Time Remote Medical Customer Service vs Part Time Remote Medical Billing and Coding?

AspectPart Time Remote Medical Customer ServicePart Time Remote Medical Billing and Coding
Required CredentialsHigh school diploma; customer service experienceCertification in medical billing/coding; coding certification preferred
Work EnvironmentRemote, customer support calls, patient interactionRemote, data entry, coding, billing software use
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & Comparison IntentCustomer service roles in healthcareBilling and coding roles in healthcare

While both roles are remote and healthcare-related, Part Time Remote Medical Customer Service focuses on assisting patients and handling inquiries, whereas Part Time Remote Medical Billing and Coding involves processing medical claims and coding diagnoses. They require different certifications and skills but share a common industry environment.

What are some common challenges faced by part time remote medical customer service representatives, and how can they be addressed?

Part-time remote medical customer service representatives often face challenges such as managing high call volumes, handling sensitive patient information, and staying updated with healthcare regulations. Working remotely may also present communication barriers with team members and supervisors. To address these challenges, it's important to establish a dedicated, distraction-free workspace, utilize secure systems for patient data, and actively participate in regular virtual team meetings and training sessions to stay informed and connected.
What are popular job titles related to Part Time Remote Medical Customer Service jobs in Raleigh, NC? For Part Time Remote Medical Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Medical Customer Service jobs in Raleigh, NC look for? The top searched job categories for Part Time Remote Medical Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Remote Medical Customer Service jobs? Cities near Raleigh, NC with the most Part Time Remote Medical Customer Service job openings:
Infographic showing various Part Time Remote Medical Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,036 per year, or $17.8 per hour.

Medical Writing Manager

micro1 AI

Raleigh, NC โ€ข Remote

$50 - $80/hr

Part-time

Posted 8 days ago


Job description

Role Title: Medical Writer / Clinical Document Author


Role Type: Contractor


Location: Remote


micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customerโ€™s project focused on developing advanced AI-assisted writing tools for clinical documentation. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required โ€” your domain knowledge is what matters.


Scope of Work

  1. Author and review realistic evaluation tasks based on Clinical Study Reports, DSURs, PSURs/PBRERs, and related clinical documents to inform AI tool development.
  2. Apply expert judgment to assess whether AI-generated content fulfills clinical template and structural requirements, including ICH E3 organization, section sequencing, cross-referencing, and appendix management.
  3. Evaluate scientific accuracy in narrative sections such as efficacy, safety summaries, discussion, and conclusions, distinguishing true scientific or interpretive errors from stylistic differences.
  4. Trace narrative claims to source recordsโ€”tables, figures, listings, and protocolsโ€”to verify that all assertions are appropriately supported.
  5. Provide clear and structured written rationales for each assessment, enabling precise diagnosis and improvement of AI model behavior.
  6. Collaborate with project leads to refine evaluation frameworks and document best practices for clinical regulatory writing in the context of AI.


Preferred Qualifications

  1. Minimum 5 years of regulatory medical writing experience at a sponsor, CRO, or as an independent consultant.
  2. Direct experience independently authoring or leading the authoring of full Clinical Study Reports, beyond summaries or partial contributions.
  3. Fluency with ICH E3 and conventions for periodic safety documentation (ICH E2F, ICH E2C) and eCTD placement.
  4. Demonstrated ability to read and interpret TFLs and protocol documents, identifying where narrative diverges from source data.
  5. Exceptional written and verbal communication skills, especially in providing structured, actionable feedback on clinical content.
  6. Advanced degree in life sciences, pharmacy, or medicine (PhD, PharmD, MD, MSc), or equivalent depth of authoring experience.
  7. Experience across multiple clinical phases and therapeutic areas; oncology and haematology expertise is especially valued.


Join our customer's team and leverage your authoring expertise to help design the next generation of AI-assisted clinical documentation solutions. This high-bar role offers you the chance to shape how tomorrow's writing teams draft and review regulatory documents โ€” through your expert input, judgment, and real-world experience.