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Part Time Remote Medical Customer Service Jobs in Raleigh, NC

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Part Time Remote Medical Customer Service information

See Raleigh, NC salary details

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How much do part time remote medical customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time remote medical customer service in Raleigh, NC is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a part time remote medical customer service?

A Part Time Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance members with inquiries related to medical services, billing, insurance claims, or appointments. Employees in this role typically work from home, handling phone calls, emails, or chats, and provide support while following healthcare privacy regulations like HIPAA. The job may include responsibilities such as processing patient information, resolving billing issues, and helping patients navigate healthcare services, all while working flexible, part-time hours.

What are the key skills and qualifications needed to thrive as a part time remote medical customer service representative?

To thrive as a Part Time Remote Medical Customer Service representative, you need a strong understanding of medical terminology, customer service experience, and typically a high school diploma or equivalent. Familiarity with healthcare management software, CRM tools, and secure communication platforms is often required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for addressing patient concerns effectively and professionally. These skills are important to ensure accurate information delivery, patient satisfaction, and compliance with healthcare regulations in a remote setting.

What are some common challenges faced by part time remote medical customer service representatives, and how can they be addressed?

Part-time remote medical customer service representatives often face challenges such as managing high call volumes, handling sensitive patient information, and staying updated with healthcare regulations. Working remotely may also present communication barriers with team members and supervisors. To address these challenges, it's important to establish a dedicated, distraction-free workspace, utilize secure systems for patient data, and actively participate in regular virtual team meetings and training sessions to stay informed and connected.

What is the difference between Part Time Remote Medical Customer Service vs Part Time Remote Medical Billing and Coding?

AspectPart Time Remote Medical Customer ServicePart Time Remote Medical Billing and Coding
Required CredentialsHigh school diploma; customer service experienceCertification in medical billing/coding; coding certification preferred
Work EnvironmentRemote, customer support calls, patient interactionRemote, data entry, coding, billing software use
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & Comparison IntentCustomer service roles in healthcareBilling and coding roles in healthcare

While both roles are remote and healthcare-related, Part Time Remote Medical Customer Service focuses on assisting patients and handling inquiries, whereas Part Time Remote Medical Billing and Coding involves processing medical claims and coding diagnoses. They require different certifications and skills but share a common industry environment.

What are popular job titles related to Part Time Remote Medical Customer Service jobs in Raleigh, NC?

For Part Time Remote Medical Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Medical Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Part Time Remote Medical Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time Remote Medical Customer Service jobs?

Cities near Raleigh, NC with the most Part Time Remote Medical Customer Service job openings:

Infographic showing various Part Time Remote Medical Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,036 per year, or $17.8 per hour.

Psychiatrist (Remote) - Part Time/Full Time

Talkiatry

Durham, NC • Remote

$325K - $375K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Talkiatry rating

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

This job is full time or part time

Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice.

This role is designed for psychiatrists who want:

  • Predictable, W-2 compensation and benefits

  • Flexible scheduling, control over their schedule, session structure, and patient population

  • Minimal administrative burden in a fully remote, outpatient model

What your day-to-day practice looks like:

  • 100% remote, outpatient psychiatry

  • Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, OCD, PTSD)

  • Patient population across the lifespan: children & adolescents (treated by board-certified Child & Adolescent Psychiatrists only), adults, and geriatric patients

  • Standard session lengths (60-minute intakes, 30-minute follow-ups)

  • No inpatient, intensive outpatient programs (IOP), partial hospitalization care or crisis coverage

  • In-house referral network to therapists

  • Full operational support, including scheduling, billing, intake coordination, and licensing

Clinical autonomy & flexibility:

  • Control over schedule and weekly availability

  • Session length within established clinical standards

  • Patient population, balanced to individual criteria and preferences

  • Clinical decision-making without pressure to shorten visits or increase volume

Benefits & stability :

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • Malpractice coverage (occurrence-based, 100% employer-paid)

  • 401(k) match with employer match and Day 1 vesting

  • Paid time off (PTO), paid sick time, and 11 paid holidays

  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

What we’re looking for:

  • Board-certified or board-eligible psychiatrists (MD/DO)

  • Active, unrestricted medical license (multi-state licensing support available)

  • Interest in outpatient, 100% telepsychiatry-based care

  • Comfort with learning streamlined clinical technology

  • Strong clinical judgement, communication skills, and collaborative mindset

Full-time and part-time W-2 employment

Total annual on-target earnings of $325k - $375k+, consisting of:

  • Base salary

  • Monthly productivity incentive (guaranteed during initial 6-month onboarding period)

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child, and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 800+ psychiatrists and PMHNPs and 350+ therapists practicing across 32 languages.

Learn more

Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry: https://www.linkedin.com/company/talkiatry/life/talkiatry/

E-Verify

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish).

Equal Opportunity Employer

Talkiatry is an equal opportunity employer. We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law.

Reasonable Accommodation

Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at clinicalcareers@talkiatry.com.

Compensation Range: $325K - $375K


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