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Part Time Remote It Jobs in Michigan (NOW HIRING)

ATIA Ltd

Sales Manager - Part time

Detroit, MI · Remote

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

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Part Time Remote It information

What is a part time remote IT job?

Part time remote IT jobs are technology roles that allow employees to work fewer than full-time hours (typically less than 40 hours per week) from a location outside of a traditional office, often from home. These positions can include a wide range of responsibilities, such as technical support, software development, system administration, or cybersecurity. Part time remote IT jobs offer flexibility for workers who need to balance other commitments, and they are popular among students, parents, and professionals seeking work-life balance. Employers often require reliable internet access and strong technical skills for these positions.

What skills and qualifications are needed to thrive as a part time remote IT professional?

To thrive as a Part Time Remote IT professional, you need a solid understanding of computer systems, troubleshooting, and networking, often supported by relevant IT certifications or a degree in information technology. Familiarity with remote desktop tools, ticketing systems, cybersecurity protocols, and collaboration platforms is typically required. Excellent communication, time management, and problem-solving abilities help individuals stand out when working independently and assisting remote clients. These skills and qualities ensure efficient technical support, secure operations, and high client satisfaction in a flexible, remote environment.

What are common challenges faced by part time remote IT professionals and how can they be addressed?

Part-time remote IT professionals often face challenges related to communication, time management, and staying connected with the rest of the team. Since you may not be available during all standard business hours, it's important to establish clear expectations with your manager and colleagues regarding your availability and preferred communication channels. Utilizing project management and collaboration tools can help bridge the gap and ensure your contributions are visible. Proactively seeking feedback and scheduling regular check-ins can also help you stay aligned with team goals and feel more integrated despite working remotely and part-time.

What is the difference between Part Time Remote IT vs Part Time Remote Network Technician?

AspectPart Time Remote ITPart Time Remote Network Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)Network-specific certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs
Common Search IntentRemote IT jobs, part-time IT supportRemote network technician jobs, network troubleshooting

Part Time Remote IT and Part Time Remote Network Technician roles often overlap in credentials and work environment, but the latter focuses more on network-specific tasks and certifications. Both are popular in remote tech support industries, with the main difference being the specialization in network infrastructure versus broader IT support.

What are the most commonly searched types of Remote It jobs in Michigan?

The most popular types of Remote It jobs in Michigan are:

What are popular job titles related to Part Time Remote It jobs in Michigan?

For Part Time Remote It jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Part Time Remote It jobs in Michigan look for?

The top searched job categories for Part Time Remote It jobs in Michigan are:

What cities in Michigan are hiring for Part Time Remote It jobs?

Cities in Michigan with the most Part Time Remote It job openings:

Part Time Remote It jobs near you
Infographic showing various Part Time Remote It job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

IT Help Desk Technician - Level 1

Ann Arbor, MI • Remote

GDI Infotech
IT Services • 51 - 200 employees
Learn more about GDI Infotechexternal

$18 - $25/hr

Full-time, Part-time

Posted 7 days ago

Job description

This is a remote position.

IT Help Desk Technician - Level 1


  • Hourly Rate: $18 – $26/hour depending on experience and skills
  • Engagement Type: W-2 contract or 1099 (discussed during placement)
  • Hours: Variable, 10–40 hours per week based on client volume
  • Location: Fully remote — work from anywhere in the U.S.
  • Flexible Schedule


ABOUT THIS OPPORTUNITY


GDI Infotech is hiring skilled Level 1 IT Help Desk Technicians to support our growing network of MSP and IT Service Provider clients across the United States. 


This is not a traditional full-time job — it is a flexible, remote engagement designed for IT professionals who want to work from home. 


This role is ideal if you want flexibility, remote work, and part-time IT income — without the pressure of a 40-hour-a-week commitment.


WHAT YOU'LL DO


You will serve as the first point of contact for end users at your assigned client organization — answering support requests, troubleshooting common issues, and escalating anything that requires deeper expertise to Level 2 support.


Day-to-Day Responsibilities

  • Answer incoming support tickets, phone calls, and emails from end users — professionally and promptly.
  • Troubleshoot common hardware, software, and connectivity issues remotely.
  • Assist with password resets, account lockouts, and Microsoft 365 or Google Workspace issues.
  • Support VPN connectivity, remote desktop tools, and basic network troubleshooting.
  • Help users with printers, peripherals, and standard business applications.
  • Document every issue clearly in the client's ticketing system — logging the problem, steps taken, and outcome.
  • Escalate unresolved or complex issues to Level 2 support with a full, accurate summary.
  • Communicate clearly and patiently with non-technical users — translating IT into plain language.
  • Follow client-specific procedures, SLAs, and escalation paths consistently.



WHAT YOU NEED TO SUCCEED


Technical Skills — Required

  • Windows 10/11 troubleshooting — hardware, software, and user account issues
  • Microsoft 365 support — Outlook, Teams, SharePoint, OneDrive, account administration
  • Basic Active Directory — password resets, account unlocks, user setup
  • Remote desktop tools — experience with TeamViewer, AnyDesk, or similar
  • VPN troubleshooting — help users connect and diagnose common errors
  • Printer and peripheral support — installation, drivers, basic troubleshooting
  • Ticketing system experience — ServiceNow, ConnectWise, Freshdesk, or similar
  • Clear, professional written communication — tickets, emails, and status updates


Technical Skills — Nice to Have

  • MacOS support experience
  • Google Workspace administration
  • Basic networking (IP addressing, Wi-Fi troubleshooting, ping/traceroute)
  • VoIP systems (RingCentral, 8x8, or similar)
  • Experience in an MSP environment
  • CompTIA A+ or ITF+ certification - strongly preferred


Essential Qualities

  • You are diligent and responsive — when a user submits a ticket, they hear back quickly.
  • You are organized — you track open tickets, follow up proactively, and never let things fall through the cracks.
  • You communicate clearly — in writing and on the phone — with people who may not know any IT terminology.
  • You stay calm under pressure and don't rush users or make them feel judged for not knowing something.
  • You are self-directed — you manage your own schedule and don't need someone watching over your shoulder.
  • You take ownership of your tickets until they are resolved or properly escalated.