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Part Time Remote Intake Jobs in Illinois (NOW HIRING)

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What are the key skills and qualifications needed to thrive as a Part Time Remote Intake Specialist, and why are they important?

To thrive as a Part Time Remote Intake Specialist, you typically need strong organizational skills, attention to detail, and experience in administrative or customer service roles, often supported by a high school diploma or equivalent. Familiarity with intake management software, customer relationship management (CRM) systems, and secure data entry platforms is often required. Excellent communication, active listening, and problem-solving abilities are vital soft skills for interacting with clients and team members remotely. These skills and qualities ensure accurate information gathering, efficient workflow, and positive client experiences in a remote environment.

What are some common challenges faced by part-time remote intake specialists, and how can they be addressed?

Part-time remote intake specialists often face challenges such as managing high volumes of inquiries, ensuring clear communication without in-person interaction, and maintaining consistent workflow across varying schedules. To address these, it's important to develop strong organizational skills, utilize digital communication tools effectively, and collaborate closely with team members through regular virtual check-ins. Establishing a structured routine and staying proactive about seeking clarification or support can also help maintain productivity and accuracy in this role.

What is a Part Time Remote Intake position?

A Part Time Remote Intake position typically involves handling the initial contact and information gathering for a company or organization, often in fields like healthcare, legal, or customer service. Individuals in this role work part-time hours from a remote location, such as their home, and are responsible for collecting essential details from clients or customers, verifying information, and sometimes scheduling appointments or referring cases to the appropriate departments. This job requires good communication, organization skills, and the ability to work independently. The position is ideal for those seeking flexible work arrangements and who are comfortable using computers and phone systems.

What is the difference between Part Time Remote Intake vs Part Time Remote Customer Service Representative?

AspectPart Time Remote IntakePart Time Remote Customer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsUsually requires customer service or communication skills, no specialized certifications needed
Work EnvironmentPrimarily involves handling client or patient intake forms remotelyFocuses on assisting customers via phone, email, or chat from home
Employer & Industry UsageCommon in healthcare, legal, or social services sectorsWidely used across retail, tech, and service industries
Search & Comparison IntentPeople compare roles involving remote client intake with customer support rolesOften compared with intake roles for understanding job scope and requirements

Part Time Remote Intake roles focus on managing client or patient information remotely, often requiring specific industry certifications. In contrast, Part Time Remote Customer Service Representatives handle customer inquiries and support remotely, usually without specialized credentials. Both roles are performed from home but serve different functions within their industries.

What are the most commonly searched types of Remote Intake jobs in Illinois? The most popular types of Remote Intake jobs in Illinois are:
What are popular job titles related to Part Time Remote Intake jobs in Illinois? For Part Time Remote Intake jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Intake jobs in Illinois look for? The top searched job categories for Part Time Remote Intake jobs in Illinois are:
What cities in Illinois are hiring for Part Time Remote Intake jobs? Cities in Illinois with the most Part Time Remote Intake job openings:
Part Time Remote Intake jobs near you
Infographic showing various Part Time Remote Intake job openings in Illinois as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, and 27% Part Time. Highlights an 43% Physical, 5% Hybrid, and 52% Remote job distribution.

Sat & Sun - Remote Care Coordinator - Chicago, IL

Open Arms & FCS

Chicago, IL • On-site, Remote

$18 - $23.50/hr

Part-time

Posted 12 days ago

Job description

Open Arms Solutions is a premier private duty home care provider dedicated to helping seniors live independently and with dignity in the comfort of their own homes in Chicago area. We are looking for a compassionate and driven Community Care Coordinator to join our team and help us deliver exceptional care and support to our clients and caregivers on Saturdays and Sundays in a remote capacity.
Hours: Saturday & Sunday, 8 a.m. to 4 p.m.
About the Role
The Weekend Remote Care Coordinator is a key member of the Open Arms team and reports directly to the Executive Director. This role is responsible for ensuring exceptional service delivery for clients and supporting the professional growth and performance of caregivers at one of our premier communities in the western Chicago suburbs. The ideal candidate is proactive, empathetic, highly organized, and experienced in the senior care service industry, with strong skills in partner relations, client relations, and staff coordination.
Responsibilities
  • Serve as the primary weekend liaison with community partners (Activities Directors, Executive Directors, Resident Committees, and Sales/Marketing teams) via phone, email, and virtual channels.
  • Collaborate with non-competing senior care providers (PT/OT, hospice, and home health partners) to support coordinated weekend care and handoffs.
  • Conduct remote, in-depth consultations and assessments with clients and families to develop tailored care plans that address medical, functional, and lifestyle needs.
  • Guide clients and families through the intake and registration process (virtually or by phone), including care planning and budgeting for ongoing in-home services.
  • Manage a weekend caseload as the main point of contact, monitoring active clients, addressing issues in real time, and ensuring a seamless, high-quality experience.
  • Coordinate emergency coverage when scheduled caregivers are unable to work weekend shifts, partnering closely with scheduling and on-call leadership.
  • Support weekend hiring and staffing decisions by providing input on caregiver performance, reliability, and fit, and reinforcing service standards with weekend staff.
  • Match weekend and on-call caregivers to clients based on skill set, experience, personality, and lifestyle preferences to promote continuity and strong relationships.
  • Conduct regular virtual quality assurance check-ins with clients and families over the weekend to confirm care plans are being followed and satisfaction remains high.
  • Anticipate evolving client and family needs that surface over the weekend and offer proactive solutions and recommendations, handing off clearly to weekday teams.
  • Act as a dedicated weekend liaison between clients, families, customer service, and scheduling teams to promote clear communication and rapid issue resolution.
  • Maintain accurate, thorough, and confidential records for both clients and caregivers, updating weekend activity and escalations for weekday follow-up.
  • Work scheduled Saturday and Sunday remote shifts to support urgent needs and demonstrate a commitment to 24/7 client well-being.
  • Provide feedback to leadership on weekend trends, gaps, and opportunities to continuously improve service offerings and weekend operations.
  • Participate as a weekend "super user" of cloud-based business systems, supporting process improvements and ensuring weekend workflows are correctly followed.

Qualifications
  • 3-5 years of experience in a high-touch, client-facing role, preferably in senior care, private duty, or hospitality.
  • Proven experience in care management, managing complex client relationships, and supporting or leading a team of professional caregivers.
  • Strong communication, interpersonal, and problem-solving skills, with a high degree of discretion and professionalism.
  • Knowledge of ADLs and IADLs for senior care clients.
  • Experience working in a private duty/home care service company.
  • Exceptional organizational skills and attention to detail.
  • Proactive, service-oriented mindset with a genuine passion for providing extraordinary care.
  • Proficiency in WellSky or other care management software and Microsoft Office 365.
Why Join Us?
At Open Arms, we value our team as much as we value our clients. You'll be part of a supportive and collaborative environment where your contributions are recognized and your passion for care is celebrated. We offer a competitive hourly wage and the opportunity to make a meaningful impact every day.
Ready to Make a Difference?
We look forward to hearing from you!

Apply