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Part Time Remote Inbound Customer Service Representative Jobs in Texas

xNexvenco

Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

The Client Service role is a part-time position with significant autonomy to respond to client ... Proven Customer Service phone skills * Ability to multi-task and problem solve * Must be a quick ...

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Part Time Remote Inbound Customer Service Representative information

What is the difference between Part Time Remote Inbound Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Inbound Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, inbound calls from customersRemote, handling customer inquiries and support
Employer UsageCall centers, retail, service industriesTech companies, retail, service sectors
Search IntentCustomer service, inbound support jobsCustomer support, troubleshooting roles

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference is that Customer Service Representatives primarily handle inbound calls for general inquiries, while Customer Support Specialists often provide technical assistance or troubleshooting. Understanding these distinctions helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Texas? The most popular types of Remote Inbound Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Part Time Remote Inbound Customer Service Representative jobs? Cities in Texas with the most Part Time Remote Inbound Customer Service Representative job openings:
Part Time Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

xNexvenco

Austin, TX • Remote

$15.75 - $21.50/hr

Part-time

Posted 18 days ago

Job description

The Client Service role is a part-time position with significant autonomy to respond to client requests by email and by phone when most efficient. Once trained, this position will be primarily working from your own home or office around 20 hours per week.

The Payton Company is a provider of hiring tools for hundreds of organizations across the country as well as internationally. We make the hiring process easier and more effective using an Applicant Tracking System and Employee Assessments. Our job is to make life better for our clients it's what we do because happy clients are a lot more fun than the alternative.

This is now on hold, though we are accepting applications for future consideration.

Essential Responsibilities:

  • Respond promptly to emailed questions and requests from clients.
  • Coordinate help tickets with the technical support group.
  • Assist with setup of new clients and/or services.
  • Complete various projects for manager that may include data entry, scheduling appointments, client calls or projects in MS Excel and Word
  • Initiate client-care calls to make sure existing clients are doing well and to answer any questions, plus update on additional services that might be helpful
  • Perform other duties as assigned

Qualifications:

  • College degree required as that is the nature of our client base
  • Experience in HR or hiring
  • Experience in business
  • Proven Customer Service phone skills
  • Ability to multi-task and problem solve
  • Must be a quick learner and be able to work independently
  • Must be self-disciplined
  • Must have strong people skills, be dependable and flexible
  • Must have strong computer knowledge to include Microsoft Outlook, Word and Excel
  • Must be comfortable with online systems and navigating websites
  • Must have a workspace free of interruptions and distracting noise
  • Must have reliable access to a computer with high-speed internet plus a telephone that can accommodate a headset

Apply