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Contract Remote Inbound Customer Service Representative Jobs in Texas

Customer Service Representative-Remote

Dallas, TX ยท Remote

$16 - $21.50/hr

Handle all initial claims requests with professionalism and empathy Outbound and inbound call ... contract role, you will become part of a world-class team that is filled with passion and ...

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Contract Remote Inbound Customer Service Representative information

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Texas? The most popular types of Remote Inbound Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities in Texas with the most Contract Remote Inbound Customer Service Representative job openings:

REMOTE Inbound Customer Service Agent

NexusOP

Dallas, TX โ€ข On-site, Remote

Part-time

Posted 24 days ago


Job description

Company Description
The company NexusOP ( www.NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing business relationship. NexusOp does not "cold call."
Job Description
We're looking for honest independent contractors with a professional attitude who are looking to make extra income providing services from home. If you have provided services to other sales organizations or call centers, that would be preferable. All services shall be provided utilizing your own computer, which must have Google Chrome browser installed.
When you take phone calls for NexusOp you will answer questions people have about our clients' services and products. What is good is that you can make your own schedule based on your family commitments or other work opportunities that you might have. NexusOp also offers bonuses, with the first one being available the day that you start. And if you are looking for additional money, you are allowed to as many extra hours as you prefer.
Qualifications
โ€ข Very good communication and problem-solving abilities
โ€ข A quiet home office environment, or somewhere quiet to work
โ€ข Must be over 18 years of age
โ€ข A computer with a high speed internet. Must be Windows 7 or better
โ€ข A working headset (with a microphone) that can be used with your computer
โ€ข The ability to perform work without supervision
Additional Information
The following link will lead to the first step in the application process. The application page can also be found via the Agent Recruitment tab on our website: www.nexusop.com
https://www.nexusop.com/signup/step-1.asp?job=1&signuptype=CS&embedsource=SmartRecruiter