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Part Time Remote Inbound Customer Service Representative Jobs in Texas

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to ... a remote work environment, we encourage you to apply today! Job Types: Full-time, Part-time Pay ...

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All JobsInbound Customer Service Representative JobsPart Time Remote Inbound Customer Service Representative JobsPart Time Remote Inbound Customer Service Representative Jobs in Texas

Part Time Remote Inbound Customer Service Representative information

What is the difference between Part Time Remote Inbound Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Inbound Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, inbound calls from customersRemote, handling customer inquiries and support
Employer UsageCall centers, retail, service industriesTech companies, retail, service sectors
Search IntentCustomer service, inbound support jobsCustomer support, troubleshooting roles

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference is that Customer Service Representatives primarily handle inbound calls for general inquiries, while Customer Support Specialists often provide technical assistance or troubleshooting. Understanding these distinctions helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Texas? The most popular types of Remote Inbound Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Part Time Remote Inbound Customer Service Representative jobs? Cities in Texas with the most Part Time Remote Inbound Customer Service Representative job openings:
Part Time Remote Inbound Customer Service Representative jobs near you

Customer Service Representative - Part Time (Remote)

Patient Accounting Service Center, LLC

Sugar Land, TX • Remote

$17/hr

Part-time

Re-posted 21 days ago

Job description

We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.

HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures. CSR's assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.

Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test. Remote positions will receive their equipment as well.

Schedule: Monday - Thursday 12:00pm - 5:00pm

Compensation: $17.00 + eligible for a quarterly bonus

Position Responsibilities
  • Medical Collections
  • Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
  • Gathering information, performing research and resolving customer inquiries.
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers/patients about services available and assess their needs.
  • Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.
Other duties as assigned:
  • Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.
Requirements Education and Experience
  • High school diploma or college degree from an accredited college or university.
  • Spanish fluency preferable.
  • Two to five years industry experience in medical revenue cycle management is preferred.
  • Medical experience, either practical or classroom knowledge needed.
  • Proven understanding of the medical revenue cycle.
  • Demonstrated excellent verbal, written and interpersonal communication skills.
  • Demonstrated knowledge of HIPAA rules and regulations.
  • Attention to detail.
  • Good attendance record.
  • Proven ability to work collaboratively in a team environment.
  • Demonstrated ability to perform work in alignment with company mission and values.
  • Proven PC proficiency in MS Office Suite Applications.
Work Environment / Physical Requirements
  • Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test.
  • The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone (provided by GetixHealth)
  • Occasional lifting may be required up to 25 lbs.
  • Must be able to sit for extended periods of time with frequent bending and stooping
GetixHealth is an equal employment opportunity employer.