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Part Time Remote Customer Success Jobs in Remote, OR

Purple Rain

Customer Success Manager

OR · Remote

Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

All JobsCustomer Success JobsPart Time Remote Customer Success JobsPart Time Remote Customer Success Jobs in Remote, OR

Part Time Remote Customer Success information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do part time remote customer success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for part time remote customer success in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Remote Customer Success vs Part Time Remote Customer Support?

AspectPart Time Remote Customer SuccessPart Time Remote Customer Support
Primary FocusBuilding long-term relationships, onboarding, and ensuring customer retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and product teams, proactive engagementReactive support, often via chat, email, or phone
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Part Time Remote Customer Success roles focus on fostering customer relationships and ensuring satisfaction over time, while Part Time Remote Customer Support roles primarily address immediate technical issues and inquiries. Both roles require strong communication skills, but Customer Success emphasizes proactive engagement, whereas Customer Support is more reactive. Understanding these differences helps job seekers align their skills and career goals with the right position.

What job categories do people searching Part Time Remote Customer Success jobs in Remote, OR look for?

The top searched job categories for Part Time Remote Customer Success jobs in Remote, OR are:

What cities near Remote, OR are hiring for Part Time Remote Customer Success jobs?

Cities near Remote, OR with the most Part Time Remote Customer Success job openings:

Part Time Remote Customer Success jobs near you

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 23 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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