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Part Time Remote Customer Success Jobs in Boston, MA

Medaptus Solutions Inc

Marketing Assistant (Intern)

Boston, MA · On-site +1

$16.25 - $21.75/hr

This is not an internship where you bring us remote coffee every day. You'll be hands-on in meetings, sharing ideas for campaigns. You'll work directly with our Sales, Marketing, and Customer Success ...

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Build and maintain strong relationships with clients, providing exceptional customer service.

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All JobsCustomer Success JobsPart Time Remote Customer Success JobsPart Time Remote Customer Success Jobs in Boston, MA

Part Time Remote Customer Success information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do part time remote customer success jobs pay per year?

As of Aug 9, 2026, the average yearly pay for part time remote customer success in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Remote Customer Success vs Part Time Remote Customer Support?

AspectPart Time Remote Customer SuccessPart Time Remote Customer Support
Primary FocusBuilding long-term relationships, onboarding, and ensuring customer retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and product teams, proactive engagementReactive support, often via chat, email, or phone
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Part Time Remote Customer Success roles focus on fostering customer relationships and ensuring satisfaction over time, while Part Time Remote Customer Support roles primarily address immediate technical issues and inquiries. Both roles require strong communication skills, but Customer Success emphasizes proactive engagement, whereas Customer Support is more reactive. Understanding these differences helps job seekers align their skills and career goals with the right position.

Are there part-time remote customer success jobs that pay well?

Part-time remote customer success jobs can offer competitive pay, especially for roles requiring strong communication, problem-solving, and familiarity with customer relationship management tools. Salaries vary based on experience, industry, and company size, with some positions paying above average for part-time roles, particularly in tech and SaaS sectors.
What are the most commonly searched types of Remote Customer Success jobs in Boston, MA? The most popular types of Remote Customer Success jobs in Boston, MA are:
What are popular job titles related to Part Time Remote Customer Success jobs in Boston, MA? For Part Time Remote Customer Success jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Success jobs in Boston, MA look for? The top searched job categories for Part Time Remote Customer Success jobs in Boston, MA are:
Part Time Remote Customer Success jobs near you
Infographic showing various Part Time Remote Customer Success job openings in Boston, MA as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

P/T Remote Intake Counselor

Hire Velocity, LLC

Boston, MA • On-site, Remote

$35 - $45/hr

Full-time, Part-time

Retirement

Posted 3 days ago

New

Job description

Part-Time Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC/CADC)
Position Summary
We are seeking a compassionate and detail oriented Part Time Intake Counselor to join our busy Medication Assisted Treatment (MAT) program. This fully remote position plays a critical role in ensuring patients receive timely access to care through comprehensive assessments, care coordination, and scheduling support.
Key Responsibilities
  • Conduct comprehensive Bio-Psychosocial Assessments (BPSAs) for:
    • New admissions
    • Readmissions
    • Existing patients requiring reassessment
  • Gather and document clinical, psychosocial, medical, substance use, and treatment history information.
  • Assess patient needs and determine appropriate level of care and treatment recommendations.
  • Coordinate patient placement and assign patients to counselors based on patient & program needs.
  • Schedule follow up appointments and ensure continuity of care.
  • Collaborate with counseling, medical, and administrative teams to facilitate a seamless intake process.
  • Maintain accurate and timely documentation in accordance with company, regulatory, and payer requirements.
  • Provide exceptional customer service while engaging patients during the intake process.

Qualifications
  • Bachelor's or Master's degree in Counseling, Social Work, Psychology, or a related behavioral health field preferred.
  • Must hold active MA: LMHC, LCSW, LICSW, LADC, CADC
  • Experience conducting assessments in substance use disorder, behavioral health, or MAT settings preferred.
  • Strong clinical interviewing, documentation, and organizational skills.
  • Ability to work independently in a fully remote environment.
  • Proficiency with electronic health records and virtual communication platforms.

Why Join Us?
  • Fully remote work environment
  • Flexible part time schedule
  • Opportunity to make a meaningful impact on patients seeking recovery and treatment
  • Collaborative and mission driven team culture

This position is ideal for a counselor who enjoys assessment work, patient engagement, and helping individuals access the care and support they need to begin or continue their recovery journey.
Salary Range:
Salary ranges from $35.00 to $45.00 an hour.
The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.
Qualified Part-Time Employees receive:
  • 401K Retirement Plan
  • Accrued Sick Time
  • Employee Referral Program
  • Bereavement Leave
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
Eligible employees may have the opportunity to apply for the Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), this program offers student loan repayment assistance for qualified professionals, based on approved work locations. Approved work locations are approved through HRSA and have guidelines to meet such as county suicide rate. Please note not all locations may qualify.
What to expect from us:
Middlesex Recovery is a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Middlesex Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004

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