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Remote Security Camera Jobs in Boston, MA (NOW HIRING)

Technical Writer

Lexington, MA · On-site +1

$69K - $158K/yr

Applicants selected will be subject to a security investigation and may need to meet eligibility ... cameras on during meetings. * Remote : If this position is listed as remote, there may still be ...

Act as a primary on-site and remote technical point of contact for key projects to Genetec ... of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics ...

Act as a primary on-site and remote technical point of contact for key projects to Genetec ... of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics ...

Remote Security Camera information

See Boston, MA salary details

$12

$20

$27

How much do remote security camera jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote security camera in Boston, MA is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals managing remote security camera systems?

One of the key challenges in managing remote security camera systems is ensuring consistent connectivity and reliable video transmission, especially in locations with limited network infrastructure. Professionals in this role must also stay vigilant about cybersecurity risks, as remote systems can be targets for unauthorized access. Additionally, troubleshooting hardware or software issues remotely requires strong technical skills and effective communication with on-site personnel. Adaptability and proactive monitoring are essential to maintain system integrity and respond to incidents promptly.

What are remote security cameras?

Remote security cameras are surveillance devices that allow users to monitor and manage video feeds from a distance using an internet connection. These cameras can be installed in homes, businesses, or public spaces and accessed via smartphones, computers, or tablets. They often offer features such as live streaming, motion detection, recording, and cloud storage, providing enhanced security and convenience. Remote security cameras are widely used for both real-time monitoring and reviewing recorded footage to ensure safety and security.

What are the key skills and qualifications needed to thrive as a Security Camera Technician, and why are they important?

To thrive as a Security Camera Technician, you need a solid understanding of electrical systems, video surveillance technologies, and installation practices, often backed by relevant technical training or certifications. Familiarity with tools such as CCTV systems, network video recorders (NVRs), IP cameras, and configuration software is crucial. Attention to detail, problem-solving, and effective communication with clients are standout soft skills in this role. These abilities are vital for ensuring reliable security system performance and meeting client safety requirements.
What are popular job titles related to Remote Security Camera jobs in Boston, MA? For Remote Security Camera jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Security Camera jobs in Boston, MA look for? The top searched job categories for Remote Security Camera jobs in Boston, MA are:
Infographic showing various Remote Security Camera job openings in Boston, MA as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 20% Physical, and 80% Remote job distribution, with an average salary of $43,011 per year, or $20.7 per hour.
Security Systems Engineer - Remote Support

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour


Work Location: Inoffice, with remote technical support responsibilities

Job Summary

BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.

This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.

Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required
Systems and Technologies Supported

Experience with one or more of the following is strongly preferred:

  • Access Control: CCURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools
Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through
Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment
Why Join BCM Controls?

BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.

Benefits

Eligible employees may receive a competitive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities
Equal Opportunity Employer

BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.

Apply Today

If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.