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Part Time Remote Customer Success Jobs in Illinois

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Part Time Remote Customer Success information

What is the difference between Part Time Remote Customer Success vs Part Time Remote Customer Support?

AspectPart Time Remote Customer SuccessPart Time Remote Customer Support
Primary FocusBuilding long-term relationships, onboarding, and ensuring customer retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and product teams, proactive engagementReactive support, often via chat, email, or phone
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Part Time Remote Customer Success roles focus on fostering customer relationships and ensuring satisfaction over time, while Part Time Remote Customer Support roles primarily address immediate technical issues and inquiries. Both roles require strong communication skills, but Customer Success emphasizes proactive engagement, whereas Customer Support is more reactive. Understanding these differences helps job seekers align their skills and career goals with the right position.

What are the most commonly searched types of Remote Customer Success jobs in Illinois?

The most popular types of Remote Customer Success jobs in Illinois are:

What are popular job titles related to Part Time Remote Customer Success jobs in Illinois?

For Part Time Remote Customer Success jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Customer Success jobs in Illinois look for?

The top searched job categories for Part Time Remote Customer Success jobs in Illinois are:

What cities in Illinois are hiring for Part Time Remote Customer Success jobs?

Cities in Illinois with the most Part Time Remote Customer Success job openings:

Part Time Remote Customer Success jobs near you
Infographic showing various Part Time Remote Customer Success job openings in Illinois as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Part-Time Hybrid Remote Customer Service Representative

StaffMyAgency LLC

Frankfort, IL • On-site, Remote

$40K - $52K/yr

Part-time

Retirement, PTO

Re-posted 14 days ago

Job description

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience.
This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.
This hybrid remote position is only available to candidates who meet the following criteria:
  1. Must have prior State Farm or other related insurance experience
  2. Must have an active Property and Casualty license
  3. Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL

Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Starting hourly pay $20 - $25 per hour depending on experience
  • Paid Time Off (personal/sick days and vacation)
  • Paid Holidays
  • 401(k) Retirement
  • Many fun team-building events
  • Positive place to work
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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