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Part Time Remote Customer Success Specialist Jobs

Purple Rain

Customer Success Manager

OR · Remote

Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$18/hr

This role is listed by the employer as being part time.*** Remote Team Members (RTMs) will process ... Customer Care Specialists will provide quality service and support while fielding insurance-related ...

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Part Time Remote Customer Success Specialist information

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How much do part time remote customer success specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for part time remote customer success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Customer Success Specialist vs Part Time Remote Customer Support Representative?

AspectPart Time Remote Customer Success SpecialistPart Time Remote Customer Support Representative
Primary FocusBuilding customer relationships, onboarding, retentionHandling inquiries, troubleshooting, technical support
Required SkillsCommunication, problem-solving, product knowledgeTechnical skills, patience, communication
Work EnvironmentCustomer success platforms, CRM toolsHelpdesk software, chat, email
Common CertificationsCustomer success certifications, CRM trainingTechnical support certifications, product training

While both roles are remote and part-time, Customer Success Specialists focus on fostering long-term customer relationships and ensuring satisfaction, whereas Customer Support Representatives primarily address immediate technical issues and inquiries. Understanding these differences helps job seekers target the right position based on their skills and career goals.

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Part Time Remote Customer Success Specialist jobs near you

Customer Success Specialist

Verge Inc.

Fremont, CA • Remote

Part-time

Re-posted 17 days ago

Job description

Company Description

Verge Inc. is a Software company based in Fremont, California. 

Job Description
  • Plan, prioritize and delegate work tasks to ensure the proper functioning of the customer service department.
  • Monitor, track, and enforce departmental policies, procedures, and goals.
  • Identify and implement strategies to improve the quality of customer service.
  • Onboard and train new employees in a streamlined and efficient manner which might involve administrative support.
  • Ensure that secure and accurate records are kept and maintained of communications with clients. 
  • Follow the directions of the senior management and help develop and update customer service policies and procedures.
  • Monitor customer grievance process. Review reports and take appropriate actions.
  • Responsible for dealing with difficult and heightened customer service issues.
  • Ability to work remotely from a remote location
  • Deliver software demos
  • Engage clients in meaningful discussion and resolve their software related issues
  • Deliver training to clients and arrange constant sessions in helping them set up the software according to their needs
  • Make necessary client calls and arrange meetings
  • Stay connected to social media activity and bring onboard new customers and help in retaining the existing clients
Qualifications

    At least 2+ years' customer-facing experience
    A bachelor's degree in business or a related field is required
    Onboard and train new employees in a streamlined and efficient manner
    Strong analytical skills and obsessive attention to detail, with the ability to multitask
    Ability to communicate proactively - connect the dots for the customer
    Passion for solving customer problems and helping them succeed
    Commitment to put the customer first, with empathy and emotional intelligence
    A personality that enjoys talking to customers and establishing good relationships
    Ability to manage customers' expectations and experience in a way that results in high customer satisfaction
    Ability to dig into complex systems to understand how they work and how they can be improved
    Tech-savvy - you can quickly understand and communicate complex issues in a simple manner
    An entrepreneurial spirit and a passion for improving products and processes
    Excellent written and verbal communication skills
    High levels of adaptability, initiative, and pro-activeness
    A kind, open, fun, team-oriented working attitude
    Experience working with IT applications (Intermediate Excel skills are required for this role)
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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